Kyra Wells
Verona
Summary
Driven individual with 7+ years of providing exemplary customer service in various fields to include retail, meteorology, and bartending. Experienced in connecting with customers and forming trusting relationships to ensure they're getting exactly what they're looking for or better.
Overview
11
11
years of professional experience
1
1
Certification
Work History
FID Processor
Walmart distribution center
Marcy
09.2021 - 05.2022
- Processed incoming freight for accurate inventory management and distribution.
- Operated material handling equipment to move products efficiently within the center.
- Collaborated with team members to maintain a clean and organized workspace.
- Adhered to safety regulations while performing tasks in a fast-paced environment.
- Ensured compliance with federal, state, and local laws governing FID processing activities.
Bartender
Jeans
Havelock
01.2018 - 01.2019
- Cash drawer maintenance.
- Dressed accordingly.
- Properly prepared to be there for the entire shift without any breaks.
- Provide excellent customer service.
- Provide a positive environment for the bar.
- Diligently clean and care for customers.
- Ensure the safety of all customers in the bar.
- Inventory management.
- Inform co-workers and relay any important information during shift change.
Weather Forecaster
Marine Corps
Havelock
01.2013 - 01.2018
- Write accurate forecasts for four different locations along the east coast every six hours while on shift.
- Promptly on time for work.
- Set warnings, watches, and advisories to ensure safety for all the stations the Regional METOC Center covers.
- Provides efficient and friendly customer service to all persons who come into the facility or call.
- Actively and alertly monitoring the weather while on shift to ensure safety.
- Works as a team to be sure all requested products and duties are completed.
Crew Team Member
Wendys
Oneida
01.2012 - 01.2013
- Reported to each shift on time and ready to work.
- Prepared fountain drinks and ice cream items.
- Prepared all food orders within a 2-3 minute time frame.
- Verified that prepared food met all standards for quality and quantity.
- Strictly followed all cash, security, inventory and labor policies and procedures.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Diligently restocked work stations and display cases.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
- Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
- Operated the drive-through window and sales register quickly and efficiently.
- Greeted customers and provided excellent customer service.
- Assembled food orders while maintaining appropriate portion control.
- Performed all position responsibilities accurately and in a timely manner.
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Retail Sales Associate
Rue21
Rome
01.2011 - 01.2012
- Demonstrated use and care of merchandise.
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Answered questions regarding the store and its merchandise.
- Organized racks and shelves to maintain the visual appeal of the store.
- Verified that all customers received receipts for purchases.
- Developed positive customer relationships through friendly greetings and excellent service.
Education
High School Diploma -
Vernon-Verona-Sherrill High School
Verona, NY01.2013
Skills
- Quick learner
- Time management
- Attention to detail
- Conflict resolution
- Effective communication
- Telephone etiquette
- Dependability
- Personable demeanor
- Nonverbal communication
- Active listening
- Emotional self-control
- Positive attitude
- Respectfulness
- Honesty and openness
- Curiosity
Certification
- Raleigh's Bartending School
- Air Force Certified Meteorologist and Oceanographer
References
- Jackie Searles, 315-813-8494, 225 North Broad Street, Oneida, NY, 13421, Manager at Wendy's
- Gray Durant, 315-371-7985, Manager at Rue21
- Zachary Danney, 386-898-4477, Co-worker Marine Corps
- Ash Lynn Denise, 252-773-1429, Manager at Jean's in Havelock NC
Timeline
FID Processor
Walmart distribution center
09.2021 - 05.2022
Bartender
Jeans
01.2018 - 01.2019
Weather Forecaster
Marine Corps
01.2013 - 01.2018
Crew Team Member
Wendys
01.2012 - 01.2013
Retail Sales Associate
Rue21
01.2011 - 01.2012
High School Diploma -
Vernon-Verona-Sherrill High School
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