Kyra Williams
Peachtree Corners
Summary
Results-oriented HR Manager with 2+ years of experience. Proven ability to champion Diversity, Equity, and Inclusion (DEI) initiatives. Skilled in recruitment, employee relations, program management, and fostering a positive work environment. Adept at communication and data analysis to drive strategic HR initiatives and ensure efficient HR administration.
Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Professional Golfers Association Tour
07.2022 - Current
- Provides technical and consulting services to senior level management covering the full range of external recruitment and internal placement activities
- Execute subject matter expert technical advice and guidance in employee incentive program areas, including employee benefits, position management/classification, personnel processing, and workers' compensation
- Manage the process and provide administrative support as it relates to recruiting, interviewing, onboarding, and training new Associates
- Process payroll weekly
- Conducts all hands briefings and prepares data driven reports to keep managers and executives apprised of project plans and progress
- Responsible for troubleshooting and identifying areas where current program policies are lacking, insufficient, or in conflict with other existing policies
- Vast knowledge and experience building interpersonal relationships and effective verbal and written communication regarding numerous aspects of human resource management
- Supervisor: Christopher Lee (404-964-1718)
- Okay to contact this Supervisor: Yes
Multi-Unit General Manager
Twisted Kitchen
12.2021 - 06.2022
- Oversee restaurant operations while being tasked with finding and implementing method to eliminate or reduce significant wait times, bottlenecks and barriers to professional and efficient customer service
- Tasked with improving business practices by actively developing, implementing and (the eventual) execution of new operational policies
- Responsible for all acquisitions and requisitions for essential, emergency and/ or non-routine operational equipment and products
- Applied subject matter expertise in profit and loss statements and forecast sales to increase overall profit by 300% during peak hours
- Recommends serious disciplinary actions involving non-supervisory subordinates using explicit knowledge of company policy and State of Georgia labor Laws
- Comprehensive experience in problem solving, prioritization, time management, and workflow management
- Advanced experience in using information technology tools, e.g., Excel, PowerPoint, and Word
- Supervisor: Sandra Jones (404-437-4940)
- Okay to contact this Supervisor: Yes
Machine Operator/Trainer
Ikea
08.2020 - 08.2021
- Identified all areas requiring training; applying company policy to recommend and initiate appropriate operational actions to correct deficiencies and errors in daily operational functions
- Detects and resolved areas of the existing program policies which lacked proficiency and effectively used operational and powered equipment
- Provide constant training and guidance to the subordinate staff
- Worked as a part of a 200-person team members offering on-going advice and assistance relative to operational policies, programs, practices and safety laws
- Ensure successful execution by being involved at every stage of store projects and staging
Assistant General Manager
Panera Bread Company
06.2019 - 08.2020
- Knowledge of Panera Business and Operating Divisions and the mission, policies, and objectives in customer service to analyze and evaluate their impact on customer service and operating unit strategic training goals and programs
- Identify internal promotable and developable executives and associates and make it a priority to make them successful
- Skilled in meeting and dealing tactfully and persuasively with customer complaints to resolve issues which are often sensitive in nature and to maintain harmonious relationships with all parties
- Coach executives and associates to enhance and improve their skills and overall performance and counsel executives and associates with below-standard performance
Education
Bachelor's degree - Business
Georgia State University
Atlanta, GA05.2024
Technical or occupational certificate - Human Resources Management
Kennesaw State University
Kennesaw, GA05.2023
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Compliance
- Recruitment and hiring
- Talent acquisition
- Human resources operations
- Staff management
- Employee retention
- Talent management
- Training development
Jobrelatedtraining
- Human Resources Management SHRM-CP/SHRM-SCP Certificate
- Google Data Analytics Certificate
Certification
- SHRM Essentials of Human Resources Certificate Holder – Society for Human Resource Management.
- Google IT Support Professional Certificate
Timeline
Human Resources Manager
Professional Golfers Association Tour
07.2022 - Current
Multi-Unit General Manager
Twisted Kitchen
12.2021 - 06.2022
Machine Operator/Trainer
Ikea
08.2020 - 08.2021
Assistant General Manager
Panera Bread Company
06.2019 - 08.2020
Technical or occupational certificate - Human Resources Management
Kennesaw State University
- SHRM Essentials of Human Resources Certificate Holder – Society for Human Resource Management.
- Google IT Support Professional Certificate
Bachelor's degree - Business
Georgia State University
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