KYRA WILSON-JEAN
Decatur,GA
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through years of experience interviewing specialists, witnesses and claimants to compile information.
Overview
6
6
years of professional experience
Work History
Claims Adjuster
PruittHealth
07.2023 - 04.2024
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Examined claims forms and other records to determine insurance coverage.
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments, and policy coverage.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Verified insurance claims and determined fair amount for settlement.
- Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
Claims Representative
Peachcare
04.2018 - 05.2023
- Followed up with customers on unresolved issues.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Collaborated with internal departments and external vendors to resolve claims.
- Developed in-depth understanding of insurance policies and procedures.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Calculated adjustments, premiums and refunds.
Education
Business Administration And Management
Clark Atlanta University
Atlanta, GA05-2020
Skills
- Property adjusting
- Policy investigations
- Property claims
- Casualty and property loss
- Exposure analysis
- Accident scene investigations
Timeline
Claims Adjuster
PruittHealth
07.2023 - 04.2024
Claims Representative
Peachcare
04.2018 - 05.2023
Business Administration And Management
Clark Atlanta University
Similar Profiles
Fatima JonesFatima Jones
CNA at PruittHealthCNA at PruittHealth
Cheyenne MasseyCheyenne Massey
Phlebotomy Technician at PruittHealthPhlebotomy Technician at PruittHealth
Rachel BieberRachel Bieber
Senior Billing Specialist at PruittHealthSenior Billing Specialist at PruittHealth