Kyra Woods
Colorado Springs,Co
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Dutch Bros Coffee
05.2019 - Current
- Responsible for serving customers and employees intentionally and efficiently
- Manage Inventory Communication and collaboration with upper management.
Front Desk Assistant
GCU Student Fitness
08.2017 - 05.2020
- Greeted and assisted all customers
- Answered phones, cleaned equipment and managed scheduling.
Dispatcher Office Assistant
Flagstaff Landscape Products
02.2014 - 06.2016
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking commercial vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
Education
Bachelor of Science - Business Management
Grand Canyon University
Grand Canyon University 05.2019
Skills
- Positive customer interactions, team player, front office, management, scheduling, communication, problem solving, remote work, self starter, etc
- Sending and Receiving Purchase Orders
- Cash and electronic transactions/billing
- Microsoft Suite (Excell, PP, Office, Word, Outlook, Publisher, OneNote)
- Stock\Inventory management
- Customer Relations
- Team motivation
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Employee Scheduling
- Operations Management
- Customer rapport
- Marketing knowledge
- Recruiting and interviewing
- Sales Strategies
- Compliance understanding
- Staff Development
- Sales Growth
- Policy Enforcement
- Employee Performance Evaluations
- Business Administration
- Business Development
Timeline
Assistant Manager
Dutch Bros Coffee
05.2019 - Current
Front Desk Assistant
GCU Student Fitness
08.2017 - 05.2020
Dispatcher Office Assistant
Flagstaff Landscape Products
02.2014 - 06.2016
Bachelor of Science - Business Management
Grand Canyon University
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