Kyrah Campbell
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Support | Package Tracking
FedEx
Houston, TX
10.2024 - Current
- Assist customers with package tracking, shipping options and delivery inquiries.
- Resolved customer concerns regarding lost or delayed shipments, ensuring satisfaction.
- Provided clear and accurate information on shipping policies and procedures.
- Collaborated with team members to streamline operations and improve service efficiency.
Collector Agent
C&T Racing Fabrication
Houston, Texas
06.2022 - 08.2024
- Monitored debtor's progress on repayment plans and took appropriate action when necessary.
- Provided customer service support regarding issues such as billing inquiries,
- Skiptracing
- Negotiating to bring account to current
Education
High School Diploma -
Bellaire Senior High School
06.2023
Skills
- Effective Communication & Teamwork
- Time management and multitasking
- Inventory & Order Processing
- Strong interpersonal skills
- Ability to remain calm and professional in high pressure situations
- Experience working in both front-line customer service and operational support roles
- Customer service
- Data entry
- Account management
- Negotiation techniques
- Problem resolution
- Time management
- Attention to detail
- Multitasking Abilities
Timeline
Customer Support | Package Tracking
FedEx
10.2024 - Current
Collector Agent
C&T Racing Fabrication
06.2022 - 08.2024
High School Diploma -
Bellaire Senior High School