Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kyra Lindsay  McDaid

Kyra Lindsay McDaid

San Jose,CA

Summary

Offering blend of creativity and patience, perfectly suited for guiding young minds. Brings foundational grasp of educational principles, along with ability to implement lesson plans and manage diverse learning needs. Ready to use and develop organizational and instructional abilities in Part-Time Interior Design Instructor role.

Dynamic and results-oriented professional with extensive experience in interior design and customer service, notably at KM Interior Design LTD. As the owner of the company, excelled in project management and client communication, enhancing customer satisfaction and retention. Skilled in AutoCAD and relationship building, was able to consistently delivering projects that exceed expectations.

A Creative Business Owner and Project Manager with exceptional background spent in Interior design. Proven leader with engaging demeanor and success working in most demanding environments. Skilled in working under pressure and adapting to new situations and challenges.

A knowledgeable Interior Designer with solid background in child development and educational activities. Successfully created engaging learning experiences and maintained nurturing environment. Demonstrated ability to communicate effectively with both children and parents.

Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.

Overview

18
18
years of professional experience

Work History

Food Pantry Volunteer

West Valley Community Services
01.2022 - 04.2022
  • Sorted, stocked and organized shelves with food for easy access by other volunteers.
  • Assisted in food distribution for increased community reach and support.
  • Enhanced pantry efficiency by organizing food items and maintaining a clean workspace.
  • Collaborated with other volunteers to create efficient sorting and distribution processes.
  • Contributed to a welcoming environment with compassionate customer service for pantry visitors.
  • Collaborated with fellow volunteers to develop efficient processes for sorting and storing donated goods.
  • Demonstrated adaptability by stepping into various roles as needed during shifts at the food pantry.
  • Greeted community members upon arrival to create welcoming environment.
  • Facilitated effective teamwork among volunteers while maintaining a positive attitude towards achieving common goals.
  • Completed Implicit Bias training.

Customer Service Consultant & Product Development

Wallsauce.com
11.2018 - 08.2019
  • Gained in-depth understanding of company products, systems and policies to give customers expert support.
  • Managed customer escalations to senior staff or management when necessary, ensuring the appropriate level of attention was provided for a resolution.
  • Handled high call volumes while maintaining a courteous and professional demeanor.
  • Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques.
  • Developed strong relationships with clients by consistently exceeding expectations in handling requests or concerns.
  • Increased client retention through exceptional service and timely solutions to issues.
  • Multitasked effectively to simultaneously handle website chat and telephone customers' needs.
  • Improved customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Provided feedback on potential areas for improvement within the department based on personal experiences and observations.
  • Collaborated with sales and service departments to implement proactive changes based on customer feedback, leading to direct drop in customer complaints.
  • Contributed to new product development initiatives, testing various formulations to meet customer requirements.
  • Spearheaded product development efforts, bringing several successful products to market ahead of schedule.
  • Contributed creative ideas during brainstorming sessions for product development projects.

Interior Design Consultant & Project Manager

KM Interior Design LTD
01.2016 - 01.2019
  • Conducted site visits during construction phase to ensure adherence to design specifications as well as troubleshoot any issues that arose.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Streamlined internal processes by implementing efficient project management tools for superior organization.
  • Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
  • Presented compelling design proposals to clients, securing new projects and repeat business.
  • Implemented sustainable design practices reduce environmental impact improve indoor air quality create eco-friendly spaces.
  • Developed comprehensive project estimates based on material costs labor requirements which resulted in accurate quotes pricing structures.
  • Enhanced client satisfaction by providing personalized interior design consultations and recommendations.
  • Built strong relationships with clients through clear communication and quality service, leading to referrals and repeat business.
  • Assessed client needs and preferences, developing tailored design proposals that exceeded expectations.
  • Developed creative design solutions for residential and commercial spaces, resulting in increased customer satisfaction.
  • Selected appropriate color schemes, lighting fixtures, fabrics, furniture pieces that aligned with client vision while adhering to budget constraints.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Leveraged 3D modeling software to present realistic project visualizations, facilitating client approval and project advancement.
  • Optimized spatial layouts to enhance functionality and flow in commercial and residential spaces.
  • Increased client base with effective networking and presentation of portfolio at industry events.
  • Negotiated with suppliers to secure high-quality materials at cost-effective prices, benefiting overall project budgets.

Interior Designer

Mackies of Lancaster
02.2014 - 01.2016
  • Designed material boards for review and presentation
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Participated in furniture selection and documentation of specifications.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
  • Conducted site visits and meetings with clients to gather necessary information for successful project execution.
  • Balanced aesthetics with functionality by choosing appropriate materials, finishes, and furnishings that met client needs.
  • Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
  • Enhanced client satisfaction by delivering innovative and functional interior design solutions.
  • Worked closely with vendors to negotiate cost-effective pricing for materials while maintaining high-quality standards.
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.
  • Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.

Clinical Support Worker

Royal Lancaster Infirmary
09.2004 - 09.2006
  • Promoted patient safety by diligently monitoring conditions and promptly reporting any concerns or changes to appropriate personnel.
  • Delivered quality, comprehensive services to customers through team approach.
  • Engaged positively with diverse populations, tailoring communication styles according to individual needs and preferences while maintaining cultural sensitivity throughout all interactions.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Assist Nursing staff in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team..
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.

Education

Bachelor of Arts - Interior Design

University of Central Lancashire
Preston, UK
06-2010

High School Diploma -

Our Lady's High / Lancaster And Morecambe College
Lancaster, UK
07-2001

Skills

  • Client communication
  • Interior design
  • 3D rendering software
  • Furniture selection
  • Space planning
  • 2D and 3D modeling
  • AutoCAD proficiency
  • Proficient in sketchup
  • Project management
  • Strategic planning
  • Client relations
  • Lesson planning
  • Classroom management
  • Child development
  • Curriculum implementation

Interests

  • Hiking
  • Kayaking
  • Rock Climbing
  • Yoga
  • High-Intensity Interval Training
  • Gym Workouts
  • Mindfulness Practices

Timeline

Food Pantry Volunteer

West Valley Community Services
01.2022 - 04.2022

Customer Service Consultant & Product Development

Wallsauce.com
11.2018 - 08.2019

Interior Design Consultant & Project Manager

KM Interior Design LTD
01.2016 - 01.2019

Interior Designer

Mackies of Lancaster
02.2014 - 01.2016

Clinical Support Worker

Royal Lancaster Infirmary
09.2004 - 09.2006

Bachelor of Arts - Interior Design

University of Central Lancashire

High School Diploma -

Our Lady's High / Lancaster And Morecambe College
Kyra Lindsay McDaid