Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyra(Ruby) Butler

Durham,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Line Cook

Manhattan Cafe
09.2023 - Current
    • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
    • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
    • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
    • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
    • Plated and presented all dishes to match established restaurant standards.
    • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
    • Prepared food items such as meats, poultry, and fish for frying purposes.
    • Maintained well-stocked stations with supplies and spices for maximum productivity.
    • Checked food temperature regularly to verify proper cooking and safety.
    • Prepared and cooked full course meals based on restaurant recipes and specifications.
    • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
    • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
    • Grilled meats and seafood to customer specifications.
    • Kept kitchen clean and organized by performing daily maintenance tasks.
    • Followed health, safety and sanitation guidelines while preparing and serving food.
    • Prepared and cooked meals according to recipes and customer specifications.
    • Prepared food items in compliance with recipes and portioning control guidelines.
    • Monitored food quality and presentation to maintain high standards.
    • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
    • Maintained smooth and timely operations in preparation and delivery of meals.
    • Verified proper portion sizes to consistently attain high food quality standards.
    • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Kitchen Lead

Tobacco Wood Brewing
03.2023 - 09.2023
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Stocked and rotated food items according to expiration dates.
  • Maintained composure and work quality while under stress.
  • Followed food safety practices and sanitation guidelines.
  • Cleaned and maintained work areas, equipment and utensils.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Trained new staff on food preparation and safety procedures.
  • Lifted and carried heavy materials.
  • Assisted in setting up and breaking down kitchen stations.
  • Monitored food temperature, discarding items not stored correctly.
  • Pushed, pulled and transported large loads and objects.
  • Loaded dishes, glasses and tableware into dishwashing machines.

Barista/Ice Cream Maker

Milklab
10.2022 - 05.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Promoted additional items with beverages, increasing store sales.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Explained beverage preparation and offered samples to help customers choose ideal items.

Shift Leader

Clean Juice
05.2022 - 08.2022
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared salads, soups and sandwiches for customers.

Server

Waffle House
03.2022 - 05.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Barista

Caribou Coffee
09.2021 - 02.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Explained beverage preparation and offered samples to help customers choose ideal items.

Server

Tobacco Road Sports Cafe
03.2021 - 09.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Sales Associate

Aeropostale
06.2019 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier

Burger King
09.2018 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Hillside High School
Durham, NC
06.2021

Skills

  • Excellent people skills
  • Cash Handling
  • Cash register operation
  • Product and service sales
  • Exceptional customer service

Timeline

Line Cook

Manhattan Cafe
09.2023 - Current

Kitchen Lead

Tobacco Wood Brewing
03.2023 - 09.2023

Barista/Ice Cream Maker

Milklab
10.2022 - 05.2023

Shift Leader

Clean Juice
05.2022 - 08.2022

Server

Waffle House
03.2022 - 05.2022

Barista

Caribou Coffee
09.2021 - 02.2022

Server

Tobacco Road Sports Cafe
03.2021 - 09.2021

Sales Associate

Aeropostale
06.2019 - 02.2021

Cashier

Burger King
09.2018 - 04.2019

High School Diploma -

Hillside High School

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Kyra(Ruby) Butler