KYREE HAZLETT
Conneaut,OH
Summary
Exceptional Operations Manager offering high-level experience in supervision of workover and completion operations. Well organized, attentive to detail and vigilant in my work. Focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams with an eye for details while still being able to see the big picture.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Applebee's Grill + Bar
08.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Operations Manager
Applebee's Grill, Bar
05.2021 - 06.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Identified and resolved unauthorized, unsafe or ineffective practices
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Partnered with vendors and suppliers to effectively manage and budget
- Reviewed shift reports to understand current numbers and trends
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Brought OSTAT scores from 87.9% up to 95.4% - 100%
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Bartender
Applebee's Grill + Bar
01.2019 - 05.2021
- Kept bar presentable and well-stocked to meet customer needs
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Set up bar for operation, obtained cash bank and stocked service bar
- Managed over 250 customers per shift.
Cook/ Server
O'Charley's Restaurant & Bar
08.2014 - 05.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross- contamination
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Education
Culinary Arts
Erie County Technical School
Erie, PA06.2014
High School Diploma - undefined
Erie County Technical School
Albion, Erie, Pa06.2014
Skills
- Sales Promotion
- Business Leadership
- Team Leadership
- Maintaining Compliance
- Sales Tracking
- Originality and Creativity
- Staff Management
- Department Oversight
Certification
Servsafe certified
Ramp certified
Timeline
Bartender
Applebee's Grill + Bar
08.2022 - Current
Operations Manager
Applebee's Grill, Bar
05.2021 - 06.2022
Bartender
Applebee's Grill + Bar
01.2019 - 05.2021
Cook/ Server
O'Charley's Restaurant & Bar
08.2014 - 05.2019
Culinary Arts
Erie County Technical School
High School Diploma - undefined
Erie County Technical School
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