Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Kyree Lovelace

Fairview,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Quality Assurance Analyst

Telus International
03.2021 - 05.2023
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Mentored and coached team members on QA topics and strategies.
  • Organized and maintained work environment to allow for maximum productivity.
  • Fixed identified issues to improve workflows.
  • Adhered to standardized software quality assurance best practices, policies and processes.

Assistant Manager

Woody's Cafe - Dining Services -Rutgers University
03.2018 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Social Media Evaluator

Appen Limited
11.2016 - 01.2018
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
  • Met multiple deadlines using strong task prioritization skills.
  • Tracked and analyzed social media and online marketing initiatives.
  • Researched and analyzed industry trends to inform search marketing strategies.
  • Reviewed public-facing information for accuracy, relevancy and timeliness as desired by leadership.

Education

Information Technology

Rutgers, The State University of New Jersey
07.2019

Computer Science

Montclair State University
05.2017

Skills

  • Quality Assurance
  • Report Analysis
  • Search Engine Optimization
  • Flexible Schedule
  • Stock Management
  • Store Organization
  • Customer Relations
  • Microsoft Office Suite
  • Data Analysis
  • Time Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Quality Assurance Analyst

Telus International
03.2021 - 05.2023

Assistant Manager

Woody's Cafe - Dining Services -Rutgers University
03.2018 - 03.2020

Social Media Evaluator

Appen Limited
11.2016 - 01.2018

Information Technology

Rutgers, The State University of New Jersey

Computer Science

Montclair State University
Kyree Lovelace