Proactive professional with a strong ability to adapt to new challenges. Demonstrated problem-solving skills and a history of building effective relationships with clients and team members. Committed to driving team success and delivering positive outcomes.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
Shake Shack
New York, NY
12.2022 - Current
Support the General Manager in daily restaurant operations, ensuring all Shack standards are met
Assist in hiring, onboarding, and training new team members and managers
Ensure strict adherence to food safety, sanitation, and cleanliness procedures
Conduct line checks, safety audits, and temperature logs
Support inventory management, ordering, and waste control to maintain cost targets
Scheduling, labor management and payroll accuracy
Assistant Director of EVS Operations
Crothall Healthcare/The Mount Sinai Hospital
04.2019 - 09.2022
Lead and direct the Environmental Services Department to ensure safe, sanitary and patient-centered environment throughout the hospital
Ensure full compliance with Joint Commission, CDC, OSHA and state health guidelines
Oversee infection prevention cleaning protocols, including isolation rooms, terminal cleaning, and high-touch disinfection
Provide leadership during breakouts (e.g., C. diff, MRSA, COVID-19) to ensure strict adherence to containment procedures
Conduct regular audits and environmental rounds to maintain cleanliness safety, and regulatory readiness
Operations Manager of EVS Operations
Crothall Healthcare/The Mount Sinai Hospital
06.2018 - 04.2019
Managed daily operations to ensure patient services ran smoothly.
Coordinated staff schedules to optimize labor efficiency and coverage.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Built strong operational teams to meet process and production demands.
General Manager
Le Pain Quotidien
Brooklyn, NY
06.2016 - 10.2017
Directed daily front and back of house operations
Manage P&L, budgeting, cost control, and financial reporting to meet revenue and profit targets
Inventory, food cost and supply usage while minimizing waste
Uphold brand standards for hospitality and service consistency
Oversee cash handling, deposits and compliance with financial procedures
Recruit, interview, hire and onboard new team members and managers
Manager
Roti Mediterranean Grill
New York, NY
09.2013 - 06.2016
Manage restaurant P&L, including labor, food cost, COGS, inventory, and controllable expenses
Analyze financial reports to identify trends and implement actions plans to improve probability
Conduct performance reviews, corrective action, and ongoing coaching to support employee growth
Monitor dining room flow, speed of service, cleanliness, and hospitality quality
Build community relationships to drive traffic and brand visibility