Kyreed Jordan

Work History

Orangetheory Fitness

05.2021 - 04.2024

Consulted with over 300 clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
Coached as many as 8 20-member classes per day at minimum of 4 days per week
Cultivated positive relationships with participants by interacting with group during fitness classes.
Adapted instruction to accommodate special needs, disabilities and physical limitations.
Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
Oversaw fitness areas with practiced eye for safety or training issues.
Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
Collaborated with clients to identify potential barriers to achieving fitness goals.

EQUINOX

05.2020 - 01.2021

Explained exercise modifications and contraindicated movements to participants with history of injury.
Educated clients on importance of proper nutrition to reach fitness objectives.
Promoted safe and inclusive environment for club clients and members.
Trained clients during strength training, cardio vascular exercise, and stretching.
Developed and implemented creative exercise programs to keep clients engaged and motivated.
Created comprehensive fitness programs tailored to needs and goals of each individual.
Assisted clients with personal fitness goals through realistic objectives.
Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Provided emergency first aid and CPR as needed

Barry's Bootcamp

04.2018 - 03.2020

Greets and provides prompt courteous customer service
Follows departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Directed and supervised team of 10-20 engaged in company and individual development.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Mentored and guided employees to foster proper completion of assigned duties.
Responded to customer requests for products, services, and company information.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Michelle Conti - Keller Williams Realty

05.2016 - 09.2018

Responded to inquiries from callers seeking information.
Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Streamlined office processes by implementing efficient filing and organizational systems.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Managed filing system, entered data and completed other clerical tasks.

BURGER AND LOBSTER

05.2016 - 04.2018

Cultivated positive guest relations by managing information and orchestrating speedy seating.
Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Minimized customer service complaints by expertly managing customer expectations during busy periods.
Assigned patrons to tables suitable for needs and restaurant section rotation.

HOLLISTER CO

10.2015 - 05.2016

Greet customers and ascertain what each customer wants or needs
Describe merchandise and explain use, operation, and care of merchandise to customers
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Exchange merchandise for customers and accept returns
Completed floor sets, filled floor, and rang up customers.
Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.