Kyreese Groen
Summary
Resourceful employee, and respectful individual, able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve myself and others I think personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication. Eager personality always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx:Ground
Hays, KS
05.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
Desk employee
Hays Rec Center (Gym)
Hays, KS
05.2022 - 07.2023
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Handled emergency situations calmly and professionally while following proper protocols.
Shift Lead Supervisor
Taco Grande
Hays, KS
08.2022 - 06.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
LifeGuard
Hays Aquatic Park
Hays, KS
06.2021 - 08.2021
- Even though I was a little younger this job taught me life skills, like being patient, following rules, knowing what to do in certain situations and always having to be aware of my surroundings.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Education
No Degree - Exploratory
Fort Hays State
Diploma -
Hays High
05.2023
Skills
- Knowledgeable
- Customer Service
- Leadership Qualities
- Physical Fitness
- Active Listener
- Work Ethic
- Management Skills
- Adaptation
- Awareness
- Heavy Lifting
- Warehouse Safety
- Critical Thinking
- Decision-Making
- Damage Prevention
- Visual Inspection
- Strong communicator
- Effective problem-solver
- Team player mentality
- Calendar Management
Additionalreferences
Chris Brown, (785) 639-2072, cjbrown9@fhsu.edu, FHSU Football Coach
References
- Tony Crough, (620) 639-2276, tcrough@usd489.com, High School Football Coach
- Brian Schmeidler, (785) 623-3844, Friend's Dad / Works at Ford
Timeline
Package Handler
FedEx:Ground
05.2024 - Current
Shift Lead Supervisor
Taco Grande
08.2022 - 06.2023
Desk employee
Hays Rec Center (Gym)
05.2022 - 07.2023
LifeGuard
Hays Aquatic Park
06.2021 - 08.2021
No Degree - Exploratory
Fort Hays State
Diploma -
Hays High