Overview
Summary
Work History
Education
Skills
Timeline
Generic

Kyrell Alexander

Woodruff,SC

Overview

9
9
years of professional experience

Summary

Being a multi-faceted individual in the industrial and manufacturing production service area. I have acquired a strong sense and set of skills for being able to provide

Technical and manufacturing support with proven background in resolving complex technical and manufacturing issues also providing excellent customer service. I have been Known for strong team collaboration and adaptability in various business dynamic environments. Skilled in troubleshooting and customer relationship management.

Work History

Caregiver Attendant

Acute Residential Care
Detroit, MI
05.2022 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.

Tech Representative

Snipes Enterprises
Clinton, MI
06.2022 - 05.2023
  • Advised clients on technology solutions to enhance operational efficiency.
  • Conducted needs assessments to identify client requirements and recommend suitable products.
  • Collaborated with cross-functional teams to implement technology initiatives effectively.
  • Developed training materials and conducted sessions to educate users on new systems.
  • Resolved technical issues by providing timely support and troubleshooting assistance.
  • Analyzed market trends to inform strategic recommendations for product offerings.
  • Led software integration projects, ensuring seamless transitions for clients' existing systems.
  • Mentored junior staff, fostering a collaborative environment for knowledge sharing and growth.
  • Managed vendor relationships to negotiate favorable terms and ensure timely delivery of products and services.
  • Assisted clients with troubleshooting technical issues, effectively resolving problems and maintaining positive relationships.

Caregiver

State of Michigan Department of Human Services
Detroit, MI
05.2025 - 11.2025
  • Assisted clients with daily living activities, promoting independence and ensuring safety.
  • Monitored client health and reported changes to healthcare professionals promptly.
  • Developed personalized care plans in collaboration with multidisciplinary teams.
  • Provided emotional support and companionship to enhance client well-being.
  • Trained new caregivers on best practices for patient care and safety protocols.
  • Implemented effective communication strategies to engage clients and families consistently.
  • Maintained accurate documentation of care provided, ensuring compliance with regulations.
  • Collaborated with social workers to connect clients with community resources and services.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Caregiver Attendant

Rising Star Health Care
Detroit, MI
02.2021 - 11.2023

To provide

  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored patient health and reported changes to nursing staff promptly.
  • Provided companionship and emotional support to enhance patient well-being.
  • Administered medications as directed by healthcare professionals, maintaining accuracy.
  • Collaborated with multidisciplinary teams to create effective care plans for patients.
  • Trained new caregivers on best practices for patient care and safety protocols.
  • Maintained a clean and organized environment to promote hygiene and safety standards.
  • Documented patient progress and care activities accurately in electronic health records.
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.

Sales Representative

Penske Automotive
Romulus, MI
10.2019 - 10.2020
  • Developed strong customer relationships through effective communication and active listening.
  • Presented product features and benefits to prospective clients, enhancing sales opportunities.
  • Assisted in managing inventory levels to ensure product availability for customers.
  • Collaborated with team members to achieve monthly sales targets and improve performance.

Sales Associate

Tim Hortons Coffee and Brewry
Romulus, MI
03.2017 - 08.2019

Education

GED -

Tinkham Highschool
Westland, MI

Skills

Nutrition monitoring

Emotional support

Mobility support

Recreational activities planning

Meal preparation

Dependable and responsible

Elderly care

Toileting assistance

Healthcare documentation

Personal hygiene support

Patient assistance

Fall prevention

Feeding tube care

Client confidentiality

End-of-life care

Compassionate care

Dementia care

Housekeeping tasks

Seizure management

Medical appointment coordination

Physical therapy assistance

Transfer skills

Customer relations

Problem resolution

Relationship building

Call center experience

Computer proficiency

Conflict resolution

Complaint handling

Microsoft Excel

Complaint resolution

Payment processing

Client relations

Customer satisfaction measurement

Professional telephone demeanor

Call center operations

Microsoft outlook

Scheduling

Follow-up skills

Call management

Product knowledge

Paperwork processing

Appointment scheduling

Order processing

Team development

Documentation

Administrative support

Microsoft Office Suite

Customer relationship management (CRM)

Prioritization

Staff training

Data collection

Microsoft PowerPoint

Quality control

Technical support

Building rapport

Sales expertise

Assertiveness

Timeline

Caregiver

State of Michigan Department of Human Services
05.2025 - 11.2025

Tech Representative

Snipes Enterprises
06.2022 - 05.2023

Caregiver Attendant

Acute Residential Care
05.2022 - Current

Caregiver Attendant

Rising Star Health Care
02.2021 - 11.2023

Sales Representative

Penske Automotive
10.2019 - 10.2020

Sales Associate

Tim Hortons Coffee and Brewry
03.2017 - 08.2019

GED -

Tinkham Highschool
Kyrell Alexander