Kyrie Samonte
Koloa,Hawaii
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Employee
Orly Patisserie
Lihue, Hawaii
03.2023 - Current
- Greeted customers and provided friendly customer service.
- Answered phone calls, and answered inquiries.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Checked food quality regularly before serving it to customers.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as counting money, organizing supplies.
- Adhered to all health code regulations when handling food items or beverages.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Prepared drinks upon request according to recipes and standards set by management.
- Provided information about local attractions or activities that may be of interest to customers.
- Explained menu items, took orders and delivered food courses according to instruction.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Brewed and served coffee and tea with preferred add-ins.
Food and Beverage Attendant
Riptides Shave Ice
Koloa, Hawaii
03.2022 - 12.2022
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
- Monitored inventory levels of food items and communicated needs for restocking to management team.
- Followed recipes consistently while preparing foods for guest orders.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Cleaned spills immediately using appropriate methods per company policy.
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Waimea High School
Waimea, HI05-2022
Skills
- Menu knowledge
- Food allergy awareness
- Team player attitude
- Cash handling proficiency
- Cleanliness
- Stock management
- Menu Memorization
- Excellent Communication
Certification
- OSHA Certification
- First Aide and CPR Certification
Timeline
Front of House Employee
Orly Patisserie
03.2023 - Current
Food and Beverage Attendant
Riptides Shave Ice
03.2022 - 12.2022
High School Diploma -
Waimea High School