Kyrissa Thompson
Longview,Gregg County
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 5 years of experience working in busy environments.
Overview
5
5
years of professional experience
Work History
Material Handler
Orgill Distribution
07.2022 - 01.2023
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Attached identifying tags to containers to mark with identifying shipping information.
Customer Service Representative
S4 Communications
09.2021 - 07.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Correctional Officer
Management & Training Corporation
01.2019 - 06.2020
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Team Lead
Popeyes® Louisana Kitchen
09.2017 - 12.2019
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Education
High School Diploma -
Pine Tree High School
Longview, TX06.2018
Skills
- Equipment Inspection
- Work Order Following
- Warehouse Safety
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
- Training and Development
- Public Safety
Timeline
Material Handler
Orgill Distribution
07.2022 - 01.2023
Customer Service Representative
S4 Communications
09.2021 - 07.2022
Correctional Officer
Management & Training Corporation
01.2019 - 06.2020
Team Lead
Popeyes® Louisana Kitchen
09.2017 - 12.2019
High School Diploma -
Pine Tree High School
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