Kyrollos Hanna
17820 Devonshire St Unit #6 Northridge,CA
Summary
Capable of maintaining medication controls and patient confidentiality, as well as monitoring employee performance, maintaining customer satisfaction and updating billing systems. Well-organized and diligent pharmacy management professional with good verbal and written communication skills.
Overview
9
9
years of professional experience
Work History
Pharmacist
LA County
Los Angeles, CA
11.2019 - Current
- Orienting new staff of Pharmacy technicians and Pharmacists by using passion and knowledge in delivering focused patient care.
- Verifying safety and accuracy of physician orders.
- Providing medication counseling to patients as needed and documented appropriately.
- Processing third-party insurance information for patients.
- Supervising work of pharmacy clerical staff and technicians to optimize service quality and productivity.
- Verifying patient data and billing information to discover and resolves billing issues due to system errors.
- Supervising and coached team of existing pharmacy technicians and trainees.
- Implementing new Pharmacy procedures and standards for general framework for staff to use to ensure internal quality control.
- Ordering medications to maintain pharmacy inventory levels.
Pharmacist
Rx Relief /LAC+USC Ct Pharmacy
Los Angeles, CA
01.2018 - 11.2019
- Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Verified safety and accuracy of physician orders.
- Communicated potential issues and reactions to specific medications for patients ranging from children and teenagers to adults and geriatrics.
- Maintained appropriate records and completed reports as necessary.
- Optimized inventory organization and upkeep procedures.
Pharmacy Intern
Rx Relief /LAC+USC Ct Pharmacy
Los Angeles, CA
02.2016 - 11.2017
- Consulted with patients regarding the proper use of medications, potential allergies, adverse drug reactions, and side effects in order to ensure the safety of the patient.
- Collaborated with customer, physicians and third party vendors to improve patient outcomes
- Performed transfers of prescriptions and communicated directly with doctors' offices.
- Performed patient care calls and helped out with inventory.
- Efficiently answered phone calls and processed high volume of prescription orders
- Contacted insurance companies to resolve claims issues.
Pharmacy Technician
Rx Relief /LAC+USC Ct Pharmacy
Los Angeles, CA
10.2015 - 02.2016
- Work pharmacy tasks for outpost pharmacy
- Used computerized pharmacy systems and managerial and documentation processes
- Assured delivery of pharmaceuticals to patient care areas by carrying prepared pharmaceuticals to all patient care areas and placing them in prescribed locations
- Maintained working inventory within established department guidelines by reviewing stock levels and recording for order
- Removing stock from storage areas and replenishing active use areas, replenishing contents of various kits, trays, carts, etc., maintained for specialty areas
- Informing the superiors of the organization about the stock requirements and shortfalls
- Greet each customer in a courteous and professional manner 7- Request additional help when needed to maximize customer satisfaction
- Answer telephone with appropriate greeting
Education
Bachelor of Pharmacy -
Pharmacy School- Alexandria University
Alexandria, Egypt2014
Skills
- Delegating Assignments
- Team Leadership
- Time management
- Attention to details
- Quick learner
- Decision making
- Communication skills
- Well organized
- Ability to work diligently with pharmacy management
- Speaking multiple languages
Timeline
Pharmacist
LA County
11.2019 - Current
Pharmacist
Rx Relief /LAC+USC Ct Pharmacy
01.2018 - 11.2019
Pharmacy Intern
Rx Relief /LAC+USC Ct Pharmacy
02.2016 - 11.2017
Pharmacy Technician
Rx Relief /LAC+USC Ct Pharmacy
10.2015 - 02.2016
Bachelor of Pharmacy -
Pharmacy School- Alexandria University