Kyrollos Nageh
Bayonne,NJ
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
InfoSec Access Management Engineer
Fiserv
09.2023 - Current
- Lead Robotic Process Automation initiative to help automate multiple team processes, improve efficiency, and enhance productivity using UiPath
- Launched a suite of 5 UiPath Attended Bots that transformed the customer service workflow, enhancing response efficiency; these innovations now support an increase in daily request handling capacity by 40%
- Developed and maintained comprehensive documentation and user guides on RPA Bots ensuring understanding to users
Systems Security Analyst
Fiserv
09.2022 - 09.2023
- Streamlined the process by implementing new procedures
- Worked with External and Internal Audit teams to perform quarterly access reviews and revoke, remove or terminate access
- Conducted security audits to identify vulnerabilities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Junior Security Analyst
PBF Energy LLC
10.2021 - 09.2022
- Manage enterprise risk via role provisioning of users for SAP and non-SAP systems such as ETRM, Dell Boomi, Ariba and PowerPlan
- Monitor incidents, triage, and resolve on daily basis using SAP Solution Manager Incident response software
- Extract and organize profile user data and controls for quarterly Internal Audit Review using Excel and respective applications
IT Intern
Rose Brand Wipers INC.
02.2020 - 03.2021
- Installed, repaired, and upgraded 300-400 user PC's and laptops; Worked with AD (active directory) to create and disable accounts
- Analyzed information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems
- Perform diagnostics and troubleshooting of multiple issues, document help desk tickets/resolutions, and maintain equipment inventory lists
- Supported IT department in handling technology rollout and maintenance.
- Implemented and maintained software solutions according to customer requirements.
Education
Bachelor of Science - Information Technology
New Jersey Institute of Technology
Newark, NJ05.2021
Skills
- Python
- Linux
- Git
- MySQL
- PHP
- Java
- CSS
- HTML5
- Powershell
- JavaScript
- React
- VMware
- ServiceNOW
- UiPath
Certification
AWS Cloud Practitioner, CLF-001, 04/25
Leadershipandcommunityservice
St. George & St. Shenouda Coptic Orthodox Church, Jersey City, NJ, IT Director, 08/17, Present, Drove a robust qualification, reliability, and design verification process. Collaborated with IT and business experts through all phases of a project to ensure delivered solutions brought business value., Collaborated with multiple client groups to develop user requirements and specifications for various fundraising platforms., Successfully upgraded network infrastructure by replacing outdated hardware and implementing network segmentation for enhanced security and performance., Educated and trained volunteer groups to use a custom Church Community Builder database; increased user base by over 2000 members.
Timeline
InfoSec Access Management Engineer
Fiserv
09.2023 - Current
Systems Security Analyst
Fiserv
09.2022 - 09.2023
Junior Security Analyst
PBF Energy LLC
10.2021 - 09.2022
IT Intern
Rose Brand Wipers INC.
02.2020 - 03.2021
Bachelor of Science - Information Technology
New Jersey Institute of Technology
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