Kyrsten Carlson
Pensacola,FL
Summary
Seeking the Project Coordinator I/II position at Navy Federal Credit Union. Eager to contribute comprehensive skills in project planning, execution, and attention to detail to drive successful outcomes and support Navy Federal's mission.
Overview
5
5
years of professional experience
Work History
Household Project Manager
Private Employers
04.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with the employers goals.
- Monitored and maintained project timelines, documentation, and progress.
- Analyzed project requirements to determine necessary actions and meticulously organized and executed all essential steps to meet project timelines.
Client Experience Associate
Private Employers
01.2022 - 04.2023
- Managed and input sensitive financial information for clients to support their financial goals.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Oversaw timely dispatch and organization of necessary documentation.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet deadlines, pitching in to assist others with project duties.
- Facilitated distribution of thoughtful client gifts to enhance client relationships.
- Coordinated tabling events to stimulate increased client engagement and attract new clientele.
Transition Coach
Private Employers
01.2019 - 12.2021
- Managed phone calls and engaged in staff email correspondence to assist veterans and dependents with understanding and navigating their military and educational benefits.
- Utilized platforms such as Google Sheets and VA Once, in conjunction with UWF platforms, to input highly sensitive information.
- Directed students to appropriate staff members and campus resources tailored to their specific needs.
- Contributed to the MVRC's achievements by assisting in the organization of events such as Memorial and Veterans Day events at UWF.
Cashier
Private Employers
05.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Cultivated a positive work environment by fostering strong relationships with colleagues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Master of Business Administration - Entrepreneurship
The University of West Florida
Pensacola, FL12.2024
Bachelor of Business Administration - General Business
University of West Florida
Pensacola, FL05.2022
Skills
- Project Management
- Project Planning
- Project Development
- Project Scheduling
- Client Relations
- Advanced problem solving
- Financial Administration
- Team Collaboration
- Relationship Building
- Work Planning and Prioritization
- Creative Thinking
Timeline
Household Project Manager
Private Employers
04.2023 - Current
Client Experience Associate
Private Employers
01.2022 - 04.2023
Cashier
Private Employers
05.2021 - 08.2021
Transition Coach
Private Employers
01.2019 - 12.2021
Master of Business Administration - Entrepreneurship
The University of West Florida
Bachelor of Business Administration - General Business
University of West Florida
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