Kyrsten Cofer
Albany,Georgia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
After-School Care Provider
Dougherty County School System
01.2024 - Current
- Enhanced student safety by effectively supervising and monitoring after-school activities.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Worked with youth age groups from 5-11 years old, which allowed exposure to many different scenarios.
Server
Olive Garden Restaurant
01.2023 - 10.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Guest Service Representative
Target
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Market Employee
Target
12.2019 - 07.2021
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
Education
Bachelor of Arts - Psychology
Albany State University
Albany, GA12.2025
Skills
- Activity Planning
- Positive Reinforcement
- Complaint Resolution
- Reading Comprehension
- Teamwork Abilities
- Excellent Communication
- Patience and Empathy
- Lesson Plan Development
- Group leadership
Volunteer
Youth Cheer Coach August 2023- October 2023
Youth Cheer Coordinator March 2024- Present
Timeline
After-School Care Provider
Dougherty County School System
01.2024 - Current
Guest Service Representative
Target
05.2023 - 08.2023
Server
Olive Garden Restaurant
01.2023 - 10.2023
Market Employee
Target
12.2019 - 07.2021
Bachelor of Arts - Psychology
Albany State University
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