Kyrsten Piatt
Oak Island,NC
Summary
Organized and service-oriented team member with strong experience in customer-facing roles, inventory management, and daily operations. Known for excellent communication, attention to detail, and a passion for helping others. Skilled in multitasking, training new staff, and creating efficient, collaborative work environments. Enthusiastic about supporting learning and access to community resources.
Overview
7
7
years of professional experience
Work History
Operations Manager
Southport Market
Southport, NC
07.2024 - Current
- Managed daily store operations and employee scheduling to ensure smooth workflow.
- Maintained inventory levels and assisted with ordering supplies to meet demand.
- Addressed customer concerns with professionalism, ensuring satisfaction.
- Oversaw cleanliness and safety standards, contributing to an organized environment.
- Trained new staff, promoting team collaboration and consistency.
Retail Sales Associate/Barista
Southport Market
Southport, NC
03.2023 - Current
- Assisted a wide variety of customers, providing clear information and friendly service.
- Prepared coffee, tea, and desserts while maintaining a clean, safe workspace.
- Operated POS systems and handled transactions accurately.
- Trained new baristas and supported coworkers in maintaining efficiency.
- Maintained a tidy and welcoming atmosphere, key in both retail and library settings.
Retail Sales Associate
Forever 21
Wilmington, NC
02.2021 - 09.2021
- Helped customers find specific items and answered questions about products.
- Organized merchandise displays and restocked shelves for easy browsing.
- Operated registers and ensured quick, accurate checkouts.
Retail Sales Associate
Islander Surf and Resort Wear
Supply, NC
07.2020 - 01.2021
- Provided personalized assistance to shoppers in a fast-paced beach retail setting.
- Maintained inventory and cleanliness of the store.
- Promoted a positive and engaging customer experience.
Part Time Sales Associate
Merritt's Jewelry and Pawn
Red Springs, NC
09.2018 - 07.2020
- Supported store organization and answered customer questions about merchandise.
- Processed transactions and managed daily register balancing.
- Helped with item intake, tagging, and product display setup.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
11-2025
Minor in Psychology -
Southern New Hampshire University
11-2025
Skills
- Customer service & patron assistance
- Staff scheduling & training
- Organizational skills
- Microsoft Office & Google Workspace
- POS and basic data systems experience
- Time management & multitasking
- Conflict resolution
- CPR Certified
Objective
Friendly and motivated professional seeking a Library Assistant position in Oak Island, NC. Eager to support daily operations, assist patrons, and contribute to a welcoming and organized environment using my background in customer service, problem-solving, and administrative support.
Timeline
Operations Manager
Southport Market
07.2024 - Current
Retail Sales Associate/Barista
Southport Market
03.2023 - Current
Retail Sales Associate
Forever 21
02.2021 - 09.2021
Retail Sales Associate
Islander Surf and Resort Wear
07.2020 - 01.2021
Part Time Sales Associate
Merritt's Jewelry and Pawn
09.2018 - 07.2020
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Minor in Psychology -
Southern New Hampshire University
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