Kyrsten Spencer
Waterford,CT
Summary
Organized and dependable professional with a strong background in customer service, team leadership, and day-to-day business operations. Someone someone who genuinely enjoys keeping things organized, building strong relationships, and finding ways to make things run more smoothly. Known for being reliable, detail-oriented, adaptable, and easy to work with, with a natural ability to anticipate needs, solve problems, and keep things moving.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Salon Owner/Operator
Wild Love Hair Studio
06.2017 - Current
- Manage daily salon operations, guaranteeing seamless service delivery and high customer satisfaction and retention.
- Developed and implemented operational strategies to create a smooth workflow.
- Established strong vendor relationships, negotiating contracts for supplies and equipment.
- Recruited talented stylists to maintain a high level of expertise within the salon team.
- Financial planning, including budgeting and expense management, to ensure profitability.
- Implemented scheduling systems to maximize stylist productivity and minimize wait times for clients.
- Built and maintained a personal clientele of 100+ clients.
Licensed Cosmetologist
Pink Cut & Color Studio
01.2013 - 05.2017
- Executed a variety of hair coloring techniques, ensuring consistency in quality.
- Mentored 5+ junior stylists newly entering the industry.
- Implemented sanitation protocols to maintain compliance with health regulations and ensure safety standards.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish.
- Built a loyal clientele base through exceptional customer service.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Assisted in inventory management by tracking product usage and placing orders as needed to maintain stock levels.
Education
High School Diploma -
Ella T Grasso Technical High School
Groton, CT06.2009
Skills
- Operational strategies
- Financial management
- Inventory control
- Client appointment management
- Staff supervision
- Employee training
- Customer service
- Business development
- Decision-making
- Relationship building
- Teamwork
Certification
- Cosmetology License - June 2009
- Licensed Insurance Agent - July 2026
Timeline
Salon Owner/Operator
Wild Love Hair Studio
06.2017 - Current
Licensed Cosmetologist
Pink Cut & Color Studio
01.2013 - 05.2017
High School Diploma -
Ella T Grasso Technical High School