Kyrston Heath
Columbus,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in Customer Service with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Educator
Lululemon Athletica
Peachtree City, Georgia
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Cast Member
Walt Disney World
06.2021 - 06.2022
- Managed money and interacted with guests
- Organized food and drink items
- Made sure my area was clean and kept up
- Maximized Customer satisfaction by addressing complaints quickly and resolving the problems
- Provided exceptional customer service
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Set up promotional displays and equipment for special events and activities.
Accounting Assistant
Number Crunch Inc
06.2023 - 12.2023
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Assisted manager in all aspects of business operations
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
- Offered technical support and troubleshot issues to enhance office productivity
Bills and Records Paralegal
Shane Smith Law
08.2022 - 06.2023
- Used document review tools to discover and inspect records.
- Collaborated with lead attorney and juror specialist to recommend effective strategies for Personal Injury cases.
- Collaborated with attorneys to develop strategies for each case.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
Cashier
Zaxbys, Peachtree
02.2017 - 01.2021
- Monitored and counted food stock and supplies to reorder on time
- Washed and sanitized dishes after every use to protect customers
- Organized food items on serving trays and in carry-out packages to deliver complete orders to customers
- Accepted payments and made change to process transactions
- Completed opening, closing and shift change tasks in full to promote store efficiency
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
Education
Bachelor of Science - Sociology
Columbus State University
Columbus, GA12.2024
High School Diploma -
Starr's Mill High School
Peachtree City, GA2018
Skills
- Excellent with kids
- Customer Service
- Positive Attitude
- On Time
- Strategic Planning
- Bill Payment and Recordkeeping
- Ledger and Journal Entries
- Data Inputting
- Verbal and Written Communication
- Staff Management
Additional Information
- AWARDS AND ACTIVITIES, Graduated with Honors, Member of National Technical Honor Society, Mission work in Costa Rica, Taught in a preschool classroom (High school Class)Leader of 1st Grade Sunday School group, Member of Delta Zeta sorority.
Affiliations
- Delta Zeta Sorority
Timeline
Educator
Lululemon Athletica
10.2023 - Current
Accounting Assistant
Number Crunch Inc
06.2023 - 12.2023
Bills and Records Paralegal
Shane Smith Law
08.2022 - 06.2023
Cast Member
Walt Disney World
06.2021 - 06.2022
Cashier
Zaxbys, Peachtree
02.2017 - 01.2021
Bachelor of Science - Sociology
Columbus State University
High School Diploma -
Starr's Mill High School
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