Kyrstyn Overby
Louisville,KY
Summary
Energetically bringing years of experience from roles including House Cleaner at Self Employed and Event Assistant at Kentucky Expo Center, I excel in customer service and cleaning and sanitization. Proven track record of enhancing customer satisfaction and streamlining event operations, showcasing exceptional teamwork and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
House Cleaner
Self Emloyed
02.2023 - 03.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
Event Assistant
Kentucky Expo Center
03.2022 - 11.2023
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Developed integrated event strategies and conducted on-site events management and follow-up after events.
- Coordinated pre- and post-event planning with team of Number staff serving Type customers.
Cashier
Sam's Club
05.2013 - 08.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
GED - GED
West Kentucky Community And Technical College
Paducah, KY05.2011
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Teamwork
- Customer service-focused
- Cleaning and organizing abilities
- Excellent oral and written communication
- Complex Problem-Solving
Timeline
House Cleaner
Self Emloyed
02.2023 - 03.2024
Event Assistant
Kentucky Expo Center
03.2022 - 11.2023
Cashier
Sam's Club
05.2013 - 08.2014
GED - GED
West Kentucky Community And Technical College
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