Kysara Montoya
Rancho Cucamonga,CA
Summary
Dependable senior retail associate with proven leadership and interpersonal skills. Highly-motivated employee with desire to take on new challenges.
Overview
7
7
years of professional experience
Work History
Church Volunteer
Abundant Living Christian Church
Rancho Cucamonga , CA
2023.09 - Current
- Operated control consoles to regulate volume levels and sound quality.
- Processed audio to meet quality standards and played and mixed music for live events.
- Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow.
Customer Service Manager
Guitar Center
Murrieta , CA
2017.03 - Current
- Enhance customer engagement.
- Drive company sales and profit initiatives.
- Provide sales and operational guidance and assistance to other store associates with a focus on delivering the best customer experience
- Establish and maintain strong individual sales performance as a sales manager and to mentor and guide fellow associates.
- Assist with the execution of all operational tasks to ensure the store is ready to conduct business. Including but not limited to; merchandising, product fulfillment on sales, functionality of displays, accurate pricing of inventory, shipping and receiving, and cycle counting.
- Perform open and closing duties as required and scheduled by Management.
- New hire training for sales and operations support staff.
- Operate as manager in charge in the absence of store manager.
Education
Master of Arts - Music Business Administration
California State University
Northridge, CA2024-06
Bachelor's - Digital Media Arts, Audio Engineering
Cal State Dominguez Hills
06.2019
Skills
- Multitasking
- Conflict Resolution
- Friendly, positive attitude
- Planning & organizing
- Team management
- Customer service
- Handling Escalations
- Sales proficiency
- Training and mentoring
Timeline
Church Volunteer
Abundant Living Christian Church
2023.09 - Current
Customer Service Manager
Guitar Center
2017.03 - Current
Master of Arts - Music Business Administration
California State University
Bachelor's - Digital Media Arts, Audio Engineering
Cal State Dominguez Hills
Similar Profiles
Kyndall HaileyKyndall Hailey
Floater Teacher at Abundant Love Christian ChurchFloater Teacher at Abundant Love Christian Church
Diego FloresDiego Flores
Director of Photography at Living Hope Christian ChurchDirector of Photography at Living Hope Christian Church
Promise NdayiringiyePromise Ndayiringiye
Musical Intrument Player at Living Christian Church InternbationMusical Intrument Player at Living Christian Church Internbation