Kyshaun Blackshear
Fort Valley,GA
Summary
Dedicated and results-driven customer service associate with a strong background in communication, problem-solving, and leadership. Skilled in managing transactions efficiently, training staff, and utilizing modern technology to enhance service quality. Currently pursuing a Bachelor’s Degree in Computer Science with a keen interest in applying technical skills, customer satisfaction strategies, and team collaboration to drive organizational success. Looking to leverage experience and educational background in a challenging role within the tech industry.
Overview
2
2
years of professional experience
Work History
Retail/Customer Service Associate
Perry Brother's Gas n Go
05.2023 - 07.2025
- Delivered high-quality customer service by greeting customers, answering inquiries, and assisting with product selection.
- Operated cash register, processed payments, and maintained accurate transaction records.
- Managed inventory, restocked shelves, and ensured the cleanliness and organization of the store.
- Trained new staff on company procedures, customer service protocols, and inventory management.
- Resolved customer complaints and concerns, ensuring satisfaction and fostering long-term relationships.
Education
Bachelor of Science - Computer Science
Fort Valley State University
Fort Valley, GA01.2027
Skills
- Programming: JavaScript
- Communication: Strong verbal and written communication skills
- Problem Solving: Able to identify and resolve issues quickly and effectively
- Leadership: Experience in managing teams and training staff
- Technology: Microsoft Office Suite, Computer literacy
- Project Management: Event organization and coordination
Leadership & Involvement
- Georgia FBLA : Vice President 2023, Represented and supported members, organized events, and promoted professional development opportunities.
- Student Council Member: Assisted in planning and executing school-wide initiatives, events, and student engagement activities.
Timeline
Retail/Customer Service Associate
Perry Brother's Gas n Go
05.2023 - 07.2025
Bachelor of Science - Computer Science
Fort Valley State University