Kyshea Brockington
Baltimore,Maryland
Summary
I am dedicated provider well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client , compassionate and driven with unfailing work ethic and passion for helping others.
Overview
9
9
years of professional experience
Work History
Medical records
Bethel Health Care Services
06.2021 - Current
- Verified accuracy of patient information in medical records.
- Liaised with nursing staff to discuss medical records and budget issues.
- Coordinated and processed personnel files and medical records.
- Reviewed medical records to determine exercise precautions and contra-indications prior to patient visit.
- Documented treatment effectiveness and patient outcomes in medical records.
- Received and routed medical records.
- Maintained accurate and complete medical records to comply with regulations and standards.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
CNA
Oak Crest Village
06.2016 - Current
- Provides basic high quality care to residents
- Maintains patient stability by checking vital signs and weight, testing urine; recording intake and output information.
Social Work Trainee
Kennedy Krieger Center for Autism and Related Disorder
08.2023 - 04.2024
- Observe and enhance client well-being by conducting comprehensive assessments and developing individualized care plans.
- Supported clients in achieving their goals by providing resources, referrals, and advocacy services.
- Strengthened family dynamics by facilitating family meetings and addressing communication challenges.
- Maintained timely documentation of client interactions, progress notes, and treatment plans in compliance with agency standards.
- Connected clients with community resources to address housing, employment, education, and healthcare needs.
Tech
University of Maryland St. Joseph Medical Center
05.2015 - 06.2021
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
CNA
John Hopkins Home Care Group
01.2016 - 08.2016
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
CNA
Chesapeake Medical Staffing
08.2015 - 12.2015
- Attended medical appointments and assisted patients with daily activities.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Warehouse Shipping Associate
Amazon
05.2015 - 10.2015
- Picked customer orders and shipped orders with accuracy.
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Education
High School Diploma -
Paul Laurence Dunbar Senior High School
General Studies -
Harrisburg University
General Studies -
Community College of Baltimore County
Howard Community College
Master of Science - Social Work
Morgan State University
05.2025
BSW -
Coppin State University
05.2024
Skills
- CPR/AED Certified
- Advanced computer skills
- Research and analysis
- Customer Service
- Data Entry
References
Available Upon Request
Timeline
Social Work Trainee
Kennedy Krieger Center for Autism and Related Disorder
08.2023 - 04.2024
Medical records
Bethel Health Care Services
06.2021 - Current
CNA
Oak Crest Village
06.2016 - Current
CNA
John Hopkins Home Care Group
01.2016 - 08.2016
CNA
Chesapeake Medical Staffing
08.2015 - 12.2015
Tech
University of Maryland St. Joseph Medical Center
05.2015 - 06.2021
Warehouse Shipping Associate
Amazon
05.2015 - 10.2015
High School Diploma -
Paul Laurence Dunbar Senior High School
General Studies -
Harrisburg University
General Studies -
Community College of Baltimore County
Howard Community College
Master of Science - Social Work
Morgan State University
BSW -
Coppin State University
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