Kyung Jones
Austin,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations.
Overview
18
18
years of professional experience
Work History
Student Advocate
Austin Community College
04.2022 - Current
- Provides counseling for individuals and groups, including career and educational planning, decision making, values clarification, and understanding and overcoming barriers to academic success. Provides crisis intervention, coordination of care and referrals as needed.
- Provides case management services through on-going contact and follow up with students, and coordinates referrals to college and community services as needed.
- Promoted positive school culture by addressing individual student needs and collaborating with faculty members.
- Improved student retention rates by providing one-on-one guidance and assistance in navigating academic challenges.
- Increased graduation rates through proactive monitoring of at-risk students and targeted interventions.
- Connected students with appropriate resources by maintaining a comprehensive database of available services and supports within the community.
Rehabilitation Specialist
Integral Care
11.2019 - 01.2021
- Established strong rapport with patients and families, providing compassionate care throughout the rehabilitation process.
- Served as a patient advocate, liaising between patients and healthcare providers to ensure all needs were met during the course of treatment.
- Maintained safe environment for 80 -patient facility with continuous surveillance.
- Coordinated community resources and secured referrals.
- Drove exceptional case management to clients diagnosed with intellectual and/or development disabilities. Ensured meticulous documentation and recordkeeping in alignment with corporate and regulatory compliance standards.
- Leveraged expertise in crisis prevention and client advocacy to coordinate meetings impacting more than 30 personnel.
Youth & Family Case Manager
Bluebonnet Community Trails
03.2019 - 11.2019
- Enhanced family well-being by conducting comprehensive assessments and developing individualized case plans.
- Improved child safety by closely monitoring at-risk families and providing timely interventions when necessary.
- Strengthened parent-child relationships through facilitating supervised visitations and coaching on effective communication skills.
- Promoted family stability by connecting clients with appropriate community resources and services.
Hiring HR Specialist
Texas Workforce
07.2017 - 12.2017
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
Human Resources Specialist
United States Air Force, USAF
05.2006 - 07.2015
- Partnered with the Air Force Personnel Center (AFPC) to execute funding and allocation criteria within strict timelines. Maintained the highest standard of confidentiality. Planned and coordinated high-profile events, utilized highly classified data to craft itineraries involving senior leadership. Continuously managed events to ensure success.
- On-boarded 4K+ personnel, streamlining orientation and documentation.
- Oversaw major influx of 300+ personnel per month, while assuming additional workload of processing and preparing staff for deployment.
- Boosted personnel file accuracy and accessibility by 65% via creation of spreadsheets that tracked file status and implemented weekly reviews.
- Helmed retirement administration for 1.56K+ personnel per year. Tracked out-bound processing, transition training, benefits, and document approvals.
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Education
Master of Arts - Clinical Mental Health Counseling
South University
Round Rock, TX12.2020
Skills
- Time Management
- Resource Identification
- Networking and Relationship Building
- Advocacy and Representation
Languages
Korean
Native or Bilingual
Timeline
Student Advocate
Austin Community College
04.2022 - Current
Rehabilitation Specialist
Integral Care
11.2019 - 01.2021
Youth & Family Case Manager
Bluebonnet Community Trails
03.2019 - 11.2019
Hiring HR Specialist
Texas Workforce
07.2017 - 12.2017
Human Resources Specialist
United States Air Force, USAF
05.2006 - 07.2015
Master of Arts - Clinical Mental Health Counseling
South University
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