Kyungyoung Lee

A fast-growing bedding and quilt company (100+ employees) with a robust e-commerce and digital marketing presence.

• Led full-cycle recruitment for technical and non-technical roles, including a pivotal C-level hire; reduced time-to-hire by 27% by streamlining the interview process and talent pipeline.
• Partnered with department heads to define staffing needs and implemented an OKR framework that improved team collaboration and hiring accuracy by 15%.
• Managed end-to-end candidate experience and resolved complex employee relations (92% resolution rate), ensuring a smooth transition from onboarding to long-term engagement.
• Developed and executed sourcing strategies for diverse roles, resulting in a 35% increase in employee satisfaction through better cultural fit during the hiring stage.

A direct-to-consumer leather goods company (50 employees).

• Streamlined the recruitment and onboarding workflow by launching a new HRIS, reducing manual administrative tasks by 10 hours per week.
• Analyzed and optimized the HR budget, achieving a 12% reduction in departmental costs through efficient vendor management and resource allocation.
• Coordinated end-to-end logistics for new hires and maintained accurate employee data to ensure seamless HR service delivery during a high-growth period.

A multi-unit F&B company (200 employees) with a diverse restaurant portfolio.

• Optimized staffing and recruitment strategies for 4 distinct locations, improving operational efficiency by 10% through data-driven scheduling and resource allocation.
• Managed workforce planning and compliance during the pandemic, successfully securing government aid and maintaining organizational stability through proactive communication.
• Redesigned the high-volume onboarding process for F&B staff, which boosted new hire productivity by 20% and streamlined the integration of new talent.
• Coordinated end-to-end hiring logistics for various service roles, ensuring consistent candidate experience and brand alignment across all locations.