Kyya Williams

Engaged with homeowners via dialer and headset to facilitate mortgage payment collection, provide account support, and address any payment concerns or questions.

Reviewed and verified legal documents to ensure accuracy, completeness, and readiness for court submission, providing judges with all necessary information to make informed rulings.

Supervised and coached a team of fundraisers making nation wide calls via a dialer system and headset; provided training, performance feedback, and ensured adherence to campaign goals.

Utilized a computer-based dialer system and headset to conduct outbound calls nationwide, engaging with individuals to solicit donations and support fundraising initiatives.

-Leveraged strong communication skills to engage donors via a national outbound calling campaign using a headset and automated dialer system