Katherine Ziebell
Fitchburg
Summary
Motivated professional with 3+ years of management and teaching experience, skilled in developing effective training materials, applying adult learning principles, and using innovative methods to boost performance. Strong analytical, organizational, and interpersonal skills with a focus on problem-solving and team support.
Overview
8
8
years of professional experience
Work History
Corporate Trainer
Epic Systems Corporation
02.2024 - Current
- Delivering engaging and entertaining training sessions to maintain customer and employee attention and improve impact of training.
- Developing and updating training materials using a variety of multimedia formats, such as video presentations, e-learning modules, and written manuals.
- Coordinated with subject matter experts to ensure training material accuracy and relevance.
Restaurant Bar Manager
Iron Bay Restaurant & Drinkery
04.2019 - 01.2024
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs for over 25 employees.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events
Graduate Teaching Assistant
Northern Michigan University
01.2020 - 12.2021
- Mentored students through office hours and one-on-one communication.
- Taught Introduction to Probability & Statistics for over 140 students.
- Developed and graded exams and assessments to evaluate student learning and provide feedback on performance.
- Planned and delivered lectures and course materials to communicate course content and provide students with subject matter knowledge.
- Offered support for online and distance learning to provide instruction for students unable to attend classes in person.
College Math Tutor & Teaching Assistant
Northern Michigan University
08.2017 - 12.2019
- Tutored college math students in private sessions using detailed lesson plans
- Supported students with helpful study habits and exam strategies.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help students thrive and learn.
Education
Master of Science - Applied Mathematics
Northern Michigan University
01-2025
Bachelor of Science - Mathematics
Northern Michigan University
12.2019
Skills
- Teamwork and Collaboration
- Educational material development
- Employee Schedule Management
- Employee presentations
- Academic Advisement
- Student Engagement
- Organizational Leadership
- Facilitating Online Learning
- Complex Problem-Solving
- Energetic and Outgoing
Languages
English
Timeline
Corporate Trainer
Epic Systems Corporation
02.2024 - Current
Graduate Teaching Assistant
Northern Michigan University
01.2020 - 12.2021
Restaurant Bar Manager
Iron Bay Restaurant & Drinkery
04.2019 - 01.2024
College Math Tutor & Teaching Assistant
Northern Michigan University
08.2017 - 12.2019
Bachelor of Science - Mathematics
Northern Michigan University
Master of Science - Applied Mathematics
Northern Michigan University
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