Summary
Overview
Work History
Education
Skills
Military Experience
Technical Experience
Timeline
Generic

L. Jerome Horton

Charlotte,NC

Summary

My career has been marked by successfully managing high-performance teams and meeting client expectations. I am dedicated to producing outstanding results and fostering a culture of excellence; with 30 years of experience specializing innovation technology e in conducting thorough diagnostics and preventive maintenance on high-voltage cables to ensure operational reliability and safety.

Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.

Overview

34
34
years of professional experience

Work History

Field Service Technician (Team Lead)

Southwire Company
Arlington, Texas
05.2024 - Current
  • Spearheaded preventive maintenance initiatives for aged high voltage cables; identified failed regression test procedures used to determine energized cable ability to extinguish line to ground fault
  • Distributed workload to the crew, coordinated schedule outages and cable acceptance testing
  • Commissioned high voltage phase assessment of a series of voltage induction to examine HV installation, termination, splice(s) are impedance free
  • Compiled diagnostic measurements using advanced equipment such as the Megger Primeon Unit, and Portable PD Detection System (PDS 60v3) to include Tangent Delta, and Time Domain Reflectometers (TDR); IAW to IEEE 402.2
  • Facilitated daily tailboard meetings ensure a healthy workplace environment, locate and identify known and potential hazards onsite, and line of work by qualified personnel(s)
  • Managed clients' expectations effectively by maintaining open communication, inventory control & allocation, decisive timely resolutions, quality of service and project success
  • Administrative responsibilities consist of recording hourly employees' times, uploading data files analyzed, and prioritizing the workload to optimize manhours, tools, material & supplies and billable services grossing an estimate of $370K charging for mitigation (elbow and live front terminations, splices replacement, fault location, removal of vegetation and bushing replacement

Field Engineer

Doble Engineering
Boston , MA
01.2024 - 05.2024
  • Performed partial discharge analysis for offline and online cable high voltage test range between 69kV to 345kV to detect potential defects, and long-term energized reliability
  • Applied high passive filters to effectively suppress excessive noise distortion and to group phase resolved partial discharge (PRPD)
  • Conducted measurement assessments in power plants, renewable energy facilities, and substations; maximized secondary power source(s) to generate sufficient voltage range 69kV to 345 kV for the energized cable withstand evaluation
  • Conducted site specific analysis to ensure all safety requirements in compliance, and recommendation on mitigating the failures report

Field Engineering Technician II

IMCORP
Manchester, CT
03.2019 - 12.2023
  • Led daily Joint Safety Assessments (JSA) to address potential hazards, assessed external factors, and proper PPE usage maintain a 100% mishap safety performance rating
  • Data gathering and recorded a sequence of voltage measurement by resonating on 3 phase cable using proprietary software and electronic components
  • Compiled detailed reports of findings, recommending necessary repairs to enhance operational efficiency
  • Analyzed dataset test sequences in real-time, ranging from 0.1kV to 2.5kV approximately 800 three phase cables
  • Supervised hands-on Mobile Diagnostic Unit (MDU) training for contract linemen crew function familiarity, test devices and components essential with data quality and gathering
  • Collaborated in providing technical field support in troubleshooting, equipment malfunctions or detection minimizing system downtime and improving system reliability
  • Performed high voltage reliability cable assessment in various environments to include Substation, Solar, Wind, & Underground Residential Distribution (URD)

Air Transportation and Logistics Manager

145th North Carolina Air National Guard
Charlotte, NC
06.2004 - 02.2021
  • Managed 90 Airmen and 30 contractors, ensuring collaboration and performance standards
  • Controlled air cargo delivery of 6.4 million tons of military assets in support of Operation Enduring Freedom
  • Directed air travel for 375,000 passengers and emergency leave for 120 personnel
  • Supervised air transportation logistics, including loading/unloading aircraft and safety compliance
  • Co-authored SOPs to optimize resource deployment to Forward and Contingency Operating Bases
  • Authorized passenger and cargo documentation for Customs, ensuring compliance for CONUS/OCONUS operations
  • Coordinated logistics for joint military exercises, ensuring timely delivery of personnel and supplies and developing transportation plans with other branches
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Directed shipping and receiving of wide range of products daily.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.

Premise Technician

AT&T
Charlotte, NC
10.2016 - 09.2018
  • Performed equipment installations and upgrades for various telecommunications systems, ensuring all components were correctly integrated and configured according to technical specifications; conducted thorough system tests to confirm functionality
  • Configured and fine-tuned satellite systems by carefully adjusting parameters for an optimal line of sight at a 219-degree orbit, ensuring reliable reception and quality viewing of DIRECTV programs
  • Utilized a JDSU Smart Meter to accurately measure light transmission from the Primary Flexibility Point (PFP) to the Fiber Serving Terminal (FST), verifying acceptance decibel (dB) levels to confirm the efficiency of the fiber optic connection
  • Provided on-site technical support and troubleshooting for customers experiencing issues with installed equipment; collaborated with clients to diagnose problems, offering effective solutions, and ensuring customer satisfaction while maintaining compliance with safety and regulatory standards
  • Spliced fiber bus Conducted thorough assessments of both residential and commercial properties to identify the most effective locations for wireless technology installation, ensuring optimal coverage and performance before deploying devices
  • Demonstrated flexibility in adapting to changing client needs or project requirements without sacrificing quality or efficiency.
  • Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
  • Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.

Administrative Specialist

United States Marine Corps (USMC)
Jacksonville, NC
11.1990 - 04.2004
  • Drafted naval correspondence, updated directives, processed travel orders, and managed administrative tasks, including leave authorizations, to ensure compliance with regulations
  • Coordinated personnel file management by maintaining accurate records for promotions, awards, and performance evaluations
  • Supported military events and ceremonies through logistics organization, document preparation, and event execution
  • Processed pay and entitlements, reviewed payroll information, resolved discrepancies, and ensured timely payments according to compensation policies
  • Audited field service record books (SRB), verified unit diary feedback reports, prepared discharge and retirement documents, and maintained records in the Marine Corps Total Force System (MCTFS)
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
  • Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
  • Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
  • Enhanced team productivity by providing administrative support and coordinating daily operations.

Education

Master of Science - Organizational Change & Leadership

Pfeiffer University
Misenheimer, NC
05.2010

Skills

  • Organizational Skills
  • Excellent Communication
  • Problem-solving
  • Technical Support
  • High-Voltage Cable Diagnostics
  • Preventive Maintenance
  • Team Leadership and Training
  • Safety Protocols and Compliance
  • Project Management
  • Data Analysis
  • Resource Allocation
  • Cross-functional Collaboration
  • Time Management
  • Asset Management

Military Experience

  • Air Transportation and Logistics Manager, Senior Master Sergeant - 145th North Carolina Air National Guard, 06/01/04, 02/01/21, Managed 90 Airmen and 30 contractors, ensuring collaboration and performance standards., Controlled air cargo delivery of 6.4 million tons of military assets in support of Operation Enduring Freedom., Directed air travel for 375,000 passengers and emergency leave for 120 personnel., Supervised air transportation logistics, including loading/unloading aircraft and safety compliance., Co-authored SOPs to optimize resource deployment to Forward and Contingency Operating Bases., Authorized passenger and cargo documentation for Customs, ensuring compliance for CONUS/OCONUS operations., Coordinated logistics for joint military exercises, ensuring timely delivery of personnel and supplies and developing transportation plans with other branches.
  • Administrative Clerk - (Sergeant/E5), United States Marine Corps (USMC), 11/01/90, 09/01/98, Drafted naval correspondence, updated directives, processed travel orders, and managed administrative tasks, including leave authorizations, to ensure compliance with regulations., Coordinated personnel file management by maintaining accurate records for promotions, awards, and performance evaluations., Supported military events and ceremonies through logistics organization, document preparation, and event execution., Processed pay and entitlements, reviewed payroll information, resolved discrepancies, and ensured timely payments according to compensation policies., Audited field service record books (SRB), verified unit diary feedback reports, prepared discharge and retirement documents, and maintained records in the Marine Corps Total Force System (MCTFS).

Technical Experience

  • Field Service Technician/Team Lead, Novinium/Southwire, Arlington, TX, 05/01/24, Present, Spearheaded preventive maintenance initiatives for aged high voltage cables; identified failed regression test procedures used to determine energized cable ability to extinguish line to ground fault., Distributed workload to the crew, coordinated schedule outages and cable acceptance testing., Commissioned high voltage phase assessment of a series of voltage induction to examine HV installation, termination, splice(s) are impedance free., Compiled diagnostic measurements using advanced equipment such as the Megger Primeon Unit, and Portable PD Detection System (PDS 60v3) to include Tangent Delta, and Time Domain Reflectometry (TDR); IAW to IEEE 402.2., Facilitated daily tailboard meetings to ensure a healthy workplace environment, locate and identify known and potential hazards onsite, and line of work by qualified personnel(s)., Managed clients' expectations effectively by maintaining open communication, inventory control & allocation, decisive timely resolutions, quality of service and project success., Administrative responsibilities consist of recording hourly employees' times, uploading data files analyzed, and prioritizing the workload to optimize manhour, tools, material & supplies and billable services grossing an estimate of $370K charging for mitigation (elbow and live front terminations, splices replacement, fault location, removal of vegetation and bushing replacement.
  • Field Engineer, Doble Engineering, Marlborough, MA, 01/01/24, 05/01/24, Performed partial discharge analysis for offline and online cable high voltage test range between 69kV to 345kV to detect potential defects, and long-term energized reliability., Applied high passive filters to effectively suppress excessive noise distortion and to group phase resolved partial discharge (PRPD)., Conducted measurement assessments in power plants, renewable energy facilities, and substations; maximized secondary power source(s) to generate sufficient voltage range 69kV to 345 kV for the energized cable withstand evaluation., Conducted site specific analysis to ensure all safety requirements in compliance, and recommendation on mitigating the failures report.
  • Field Engineering Technician II, IMCORP, Manchester, CT, 03/01/19, 12/01/23, Led daily Joint Safety Assessments (JSA) to address potential hazards, assessed external factors, and proper PPE usage maintain a 100% mishap safety performance rating., Data gathering and recorded a sequence of voltage measurement by resonating on 3 phase cable using proprietary software and electronic components., Compiled detailed reports of findings, recommending necessary repairs to enhance operational efficiency., Analyzed dataset test sequences in real-time, ranging from 0.1kV to 2.5kV approximately 800 three phase cables., Supervised hands-on Mobile Diagnostic Unit (MDU) training for contract linemen crew function familiarity, test devices and components essential with data quality and gathering., Collaborated in providing technical field support in troubleshooting, equipment malfunctions or detection minimizing system downtime and improving system reliability., Performed high voltage reliability cable assessment in various environments to include Substation, Solar, Wind, & Underground Residential Distribution (URD).
  • Installation Technician, AT&T, Charlotte, NC, 10/01/16, 09/01/18, Performed equipment installations and upgrades for various telecommunications systems, ensuring all components were correctly integrated and configured according to technical specifications; conducted thorough system tests to confirm functionality., Configured and fine-tuned satellite systems by carefully adjusting parameters for an optimal line of sight at a 219-degree orbit, ensuring reliable reception and quality viewing of DIRECTV programs., Utilized a JDSU Smart Meter to accurately measure light transmission from the Primary Flexibility Point (PFP) to the Fiber Serving Terminal (FST), verifying acceptance decibel (dB) levels to confirm the efficiency of the fiber optic connection., Provided on-site technical support and troubleshooting for customers experiencing issues with installed equipment; collaborated with clients to diagnose problems, offering effective solutions, and ensuring customer satisfaction while maintaining compliance with safety and regulatory standards., Conducted thorough assessments of both residential and commercial properties to identify the most effective locations for wireless technology installation, ensuring optimal coverage and performance before deploying devices.

Timeline

Field Service Technician (Team Lead)

Southwire Company
05.2024 - Current

Field Engineer

Doble Engineering
01.2024 - 05.2024

Field Engineering Technician II

IMCORP
03.2019 - 12.2023

Premise Technician

AT&T
10.2016 - 09.2018

Air Transportation and Logistics Manager

145th North Carolina Air National Guard
06.2004 - 02.2021

Administrative Specialist

United States Marine Corps (USMC)
11.1990 - 04.2004

Master of Science - Organizational Change & Leadership

Pfeiffer University
L. Jerome Horton