Summary
Skills
Work History
Education
Timeline
Generic

L M

Henrico,VA

Summary

Dynamic cashier with a proven track record as a cashier, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through personalized service and attention to detail. Strong team collaborator with a commitment to integrity, consistently streamlining processes to improve efficiency and foster brand loyalty. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills

  • Customer service
  • Cash handling
  • Attention to detail
  • Patience and empathy
  • Work ethic and integrity
  • Customer assistance
  • Time management skills
  • Team collaboration

Work History

Cashier

Wendy's Fast Food
04.2023 - 10.2023
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Greeted customers entering the store and responded promptly to their needs.

Cashier , Tagger

Food Lion Grocery Store
03.2018 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Cashier, Food Prep

Taco Bell/ KFC
02.2017 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Reduced processing errors by meticulously following transaction procedures.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Improved overall kitchen workflow by multitasking effectively and anticipating needs of fellow staff members.
  • Maintained a safe working environment by following food safety guidelines and proper equipment usage.

Cashier , Stocker , Tagger

Martins Grocery Store
01.2013 - 12.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.

Cashier

Food Lion Grocery Store
01.2006 - 03.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

High School Diploma -

Hermitage High School
Henrico VA
09.2000 - 06.2004

Paralegal Studies

J Sargent Reynolds
Henrico, Virginia
08.2013 - 05.2014

Timeline

Cashier

Wendy's Fast Food
04.2023 - 10.2023

Cashier , Tagger

Food Lion Grocery Store
03.2018 - 10.2020

Cashier, Food Prep

Taco Bell/ KFC
02.2017 - 08.2017

Paralegal Studies

J Sargent Reynolds
08.2013 - 05.2014

Cashier , Stocker , Tagger

Martins Grocery Store
01.2013 - 12.2015

Cashier

Food Lion Grocery Store
01.2006 - 03.2007

High School Diploma -

Hermitage High School
09.2000 - 06.2004

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