Hardworking and reliable Housing Assistant with strong ability in managing multiple residents. Highly organized, proactive and punctual with team-oriented mentality.
Overview
10
10
years of professional experience
Work History
Housing Assistant
NYC Housing Authority
New York, NY
04.2014 - Current
Organized and maintained tenant files, lease agreements, and other records.
Provided assistance to tenants with housing applications and paperwork.
Conducted routine inspections of apartments for maintenance needs.
Resolved complaints from tenants in a timely manner.
Assisted in the preparation of monthly rent bills for tenants.
Answered incoming calls and responded to emails from tenants regarding questions or concerns.
Responded quickly to emergency situations involving tenants or their property.
Inspected vacant units before move-in dates to verify that they met standards of cleanliness and safety.
Maintained residential tenancy agreements for renewal or termination following program guidelines.
Connected individuals with relevant community resources and coordinated referrals.
Education
Master of Science - Elementary Education/Special Education
Touro College
New York, NY
09-2007
Skills
Documentation Management
Client Relationship Building
Property Inspections
Rent collection
Case Management
Property Management
Assistant Property Manager
Seeking the promotional position of the Assistant Property Manager. Previously worked in a few locations which I obtained different experiences as a Housing Assistant. I am looking forward to increasing my skills and knowledge as an employee of the NYC Housing Authority.
Timeline
Housing Assistant
NYC Housing Authority
04.2014 - Current
Master of Science - Elementary Education/Special Education