Compassionate Caregiver with strong background in caregiving and customer service. Specializes in providing emotional support and managing client needs while delivering care with empathy. Demonstrates effective communication, organizational, and problem-solving skills. Experienced in remote work environments and committed to maintaining confidentiality and professionalism.
Open To Work
Hi, I’m
La-Tasha Rochelle Haynes
Summary
Overview
7
years of professional experience
Work History
Addus Home Health Care Temple
Personal Care Assistant
09.2025 - Current
Job overview
- Provide personalized care and companionship to clients in the comfort of their homes, promoting dignity, independence, and overall well-being.
- Assist with daily living activities including bathing, dressing, grooming, meal preparation, and mobility support.
- Administered medication reminders and monitored client health, documented changes, and reported concerns to healthcare providers to ensure timely interventions.
- Provided emotional support and engaged clients in meaningful conversations and activities, enhancing mental well-being and social connection.
- Communicate effectively with clients, families, and care teams to ensure continuity of care and satisfaction.
- Maintained accurate, confidential records of client care and progress notes, facilitating effective communication among care teams.
- Maintained safety and cleanliness standards in client homes.
- Skilled in providing consistent and reliable care while working independently in a remote/home care environment.
Eyes of Angels LLCKilleen
Caregiver
09.2023 - 08.2025
Job overview
- Provided emotional support to clients facing depression, anxiety, and illness-related challenges, enhancing their emotional well-being.
- Assisted with daily living tasks such as bathing, dressing, grooming, and incontinence care.
- Provided companionship for clients during appointments and activities, enhancing their social engagement.
- Monitored vital signs including blood pressure, temperature, and pulse rate, and reported changes.
- Accompanied clients to appointments, social events, and activities.
- Managed light housekeeping duties, including laundry and meal preparation, to create a welcoming environment for clients.
- Performed light housekeeping including laundry, meal prep, and changing linens.
TeleperformanceKilleen
Customer Service Representative
12.2018 - 01.2021
Job overview
- Provided exceptional customer service to a diverse customer base via phone, email, and chat.
- Identified process improvement opportunities, suggesting changes that enhanced customer satisfaction.
- Assisted with product selection, ordering, billing, returns, and exchanges.
- Answered product and service questions accurately and professionally.
- Identified areas for process improvement and suggested changes to enhance customer satisfaction.
- Maintained accurate records of customer interactions and transactions to support service quality.
- Met and exceeded performance goals while upholding company standards.
- Built strong customer relationships, fostering loyalty and encouraging repeat business.
Education
Destiny Honors AcademyKilleen, TX
High School Diploma
University Overview
Elite Nursing Aide TrainingKilleen, TX
Nursing Education
University Overview
Skills
- Compassionate Client Care
- Customer Service Excellence
- Medication Reminders
- Record keeping
- HIPAA compliance
- Data accuracy
- Time Management
- Multi-tasking
- Problem Solving
- Verbal & Written Communication
- Microsoft Office (Word, Excel)
- Google Workspace
- Reliable & Self-Motivated
Work From Home Ready
Work From Home Ready
TrueWork Preference
Job Search Status
Open to workLocation Preference
RemoteSalary Range
$15/hr - $25/hrTimeline
Personal Care Assistant
Addus Home Health Care
09.2025 - Current
Caregiver
Eyes of Angels LLC
09.2023 - 08.2025
Customer Service Representative
Teleperformance
12.2018 - 01.2021
Destiny Honors Academy
High School Diploma
05.2004
Elite Nursing Aide Training
Nursing Education