La'Asia Eli-Winters
New York,NY
Summary
Dedicated and dependable Executive Assistant with 20+ years of experience supporting senior and C-level executives. Excelled in managing complex scheduling, event planning, and ad hoc projects throughout my career. Recognized by colleagues and superiors for strong organizational skills, effective multitasking, attention to detail, and accuracy. Committed to providing top-notch support and contributing to the team's success.
Overview
22
22
years of professional experience
Work History
Senior Executive Coordinator
Memorial Sloan Kettering Cancer Center
01.2019 - Current
- Serves as liaison between patients, family and clinicians.
- Ensures strict confidentiality and catalogs all sensitive information according to record handling, retention, and HIPAA requirements.
- Engages with insurance companies, financial services, and healthcare providers to secure timely medical authorizations.
- Manage and triage an average of 40-45 calls per day for various doctors.
- Oversees planning and organization of comprehensive care schedules within the STGI service.
- Supervises clinical and research schedules of physician.
- Process external and internal documentation including patient letters, FMLA forms and prescription requests.
Executive Assistant to the Chief Executive Officer
Power Moves Inc.
03.2003 - Current
- Oversaw operations at high-value enterprise in marketing and management industries.
- Acted as primary coordinator for CEO in high-revenue marketing and management company ensuring efficient executive service.
- Managed executive's direct reports and liaised with high profile clientele
- Collaborated with top tier brands in the entertainment industry establishing business relationships
- Oversaw administrative tasks including scheduling, financial management, and correspondence.
- Contributed innovative concepts for developing and implementing future company events.
- Created detailed meeting notes and maintained transcription records for accessibility.
- Answered and directed all incoming calls in a professional and courteous manner.
- Oversaw interviewing procedures and managed training sessions for administrative hires.
Office Intern
Housing Options and Geriatric Association Resources, Inc.
10.2024 - 12.2024
- Evaluated case manager's methods for assessing client needs.
- Acquired knowledge on updating files and case notes with precision.
- Participated in goal setting and resource identification for clients.
- Responded to office phone lines, took detailed messages, maintained confidentiality.
- Ensured client files adhered to required compliance and confidentiality regulations through effective organization.
- Entered client data into organizational systems for efficient tracking.
- Assisted in scheduling follow-ups for clients.
- Coordinated logistics for holiday events, including catering and decoration setup.
- Familiarized myself with various community resources supporting clients in areas such as housing, employment, and healthcare.
- Gained insight into case discussions during staff meetings.
- Familiar with analyzing and following requirements for maintaining confidentiality, adhering to reporting mandates, and determining eligibility in case management.
- Guided clients in filling out necessary forms.
- Evaluated various resources related to client's case such as suitable housing options and educational opportunities.
- Observed crisis management techniques involving domestic violence, homelessness, and medical emergencies while maintaining boundaries.
Education
Bachelor of Science - Criminal Justice, Human Services
Monroe College
New York, NY12.2024
Skills
- Executive-level Support
- Calendar Management
- Project Management
- Phone Etiquette
- Confidentiality
- Data Management
- Training and Mentoring
- Healthcare Administration
- Microsoft Office 365
- Microsoft Teams
- Outlook
- Epic
- Zoom
- Operations management
- Report preparation
- Cross-functional team coordination
- Staff management
- Travel coordination
- Problem-solving
- Teamwork and collaboration
- Decision-making
- Time management
- Multitasking Abilities
- Operations oversight
- Employee coaching and mentoring
- Project planning
- Relationship building
- Active listening
Accomplishments
Starting off as a mentor, I’ve naturally evolved into the unofficial mentor manager due to my initiative, leadership, and commitment to team development. With the support of upper management I’ve been able to assign Office Coordinators to guide and support new hires through their onboarding process. To ensure structure and accountability, We’ve created a detailed week-by-week progress guideline that allows mentors and new hires to stay aligned on key milestones and expectations. This tool also includes a tracking component to monitor both the new hire’s growth and the mentor’s performance, allowing me to assess how efficient and effective each mentorship pairing is. By doing this, I’ve helped improve our onboarding process, ensured consistency in training, and contributed to better team integration and retention.
Timeline
Office Intern
Housing Options and Geriatric Association Resources, Inc.
10.2024 - 12.2024
Senior Executive Coordinator
Memorial Sloan Kettering Cancer Center
01.2019 - Current
Executive Assistant to the Chief Executive Officer
Power Moves Inc.
03.2003 - Current
Bachelor of Science - Criminal Justice, Human Services
Monroe College
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