Summary
Overview
Work History
Education
Skills
Timeline
Generic

La'Asiah Ballard

Durham,NC

Summary

I am currently working as a shipping and receiving associate at Millennium Print Group. I coordinate and oversee the safe handling of products to ensure they meet quality standards and are ready for timely shipment. I create and manage Bills of Lading (BOLs), ensuring that all shipment documentation is accurate and compliant with company policies. I utilize Microsoft Office tools, including Excel and Word, to efficiently track inventory, process orders, and update shipment statuses. Additionally, I maintain effective communication with both team members and customers to resolve any shipping issues, ensuring high levels of customer satisfaction. My attention to detail allows me to maintain accurate records of inbound and outbound shipments, significantly reducing errors and improving delivery times.

Overview

6
6
years of professional experience

Work History

Shipping and Receiving

ProLogistix
05.2025 - Current
  • Coordinate and oversee the safe handling of products to ensure quality standards are met and shipments.
  • Create and manage Bills of Lading (BOLs), ensuring accuracy and compliance with company policies
  • Utilize Microsoft Office tools to track inventory, process orders, and update shipment statuses.
  • Maintain clear communication with team members to resolve shipping issues and ensure high customer satisfaction.


Quality Assurance Technician

ProLogistix
09.2023 - 05.2025
  • Ensured all products met company standards and regulatory requirements through detailed inspections and testing.
  • Conducted inspections on materials, components, and finished goods to identify defects or deviations from specifications.
  • Utilized specialized tools and equipment to collect data and document findings, preparing detailed reports for management.
  • Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
  • Communicated inspection results and quality concerns daily via email with team members and management.
  • Tracked and supported the progress of corrective actions to address quality issues.
  • Collaborated with production and engineering teams to resolve quality issues and implement process improvements.
  • Contributed to reducing defects and improving product reliability through consistent quality monitoring and process enhancements.
  • Played a key role in maintaining product consistency and delivering high-quality products to customers.
  • Helped uncover and fix production problems in order to reduce overall defect rates.

Secretary

Ryder's Learning Station
01.2023 - 09.2023
  • Greeted parents, visitors, and children, creating a welcoming and professional front office environment.
  • Answered phone calls and responded to emails, providing information about programs, enrollment, and daily operations.
  • Managed student records, attendance logs, and enrollment documentation in compliance with state and center regulations.
  • Scheduled appointments, tours, and parent-teacher meetings, ensuring smooth daily operations.
  • Maintained accurate billing and payment records, assisted with invoicing, and processed tuition payments.
  • Coordinated staff schedules, time sheets, and substitute coverage as needed.
  • Ordered and maintained office supplies, classroom materials, and other administrative resources.
  • Supported daycare staff with clerical tasks such as filing, photocopying, and preparing documents.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data in accordance with privacy policies and regulations.

Customer Service Representative/Cashier

Sam's Club
06.2022 - 01.2023
  • Specialized in delivering exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information.
  • Performed cashier duties, ensuring accurate transactions and a smooth checkout process.
  • Maintained a positive and professional attitude to create a welcoming shopping experience for customers.
  • Utilized strong communication and problem-solving skills to effectively address customer concerns and resolve difficult situations.
  • Contributed to customer satisfaction and loyalty by providing personalized assistance and attentive service.
  • Supported team operations during high-traffic periods, maintaining efficiency and service quality.

Cashier

Seafood Restaurant
03.2019 - 11.2019
  • Company Overview: Seafood Restaurant-Riegelwood, NC
  • I prepared the food, and worked as a cashier as well as taking orders and calls.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

undergraduate college - clinical research

Durham Technical Community College
Durham, NC
08.2025

High school diploma - undefined

East Columbus High School
Lake Waccamaw, NC
05.2020

No Degree - Nursing

North Carolina Central University
Durham, NC
08-2022

Skills

  • Communication skills (5 years)
  • Cashiering (2 years)
  • Organizational skills (5 years)
  • Unity
  • Host/hostess experience
  • Team management
  • Leadership
  • Safety and security understanding
  • Customer service understanding
  • Production standards
  • Organization and time management

Timeline

Shipping and Receiving

ProLogistix
05.2025 - Current

Quality Assurance Technician

ProLogistix
09.2023 - 05.2025

Secretary

Ryder's Learning Station
01.2023 - 09.2023

Customer Service Representative/Cashier

Sam's Club
06.2022 - 01.2023

Cashier

Seafood Restaurant
03.2019 - 11.2019

High school diploma - undefined

East Columbus High School

undergraduate college - clinical research

Durham Technical Community College

No Degree - Nursing

North Carolina Central University