LAAULI U. UTUPO
Summary
Operations Manager and Military Veteran with a Secret Security Clearance and 20+ years of proven experience in
the United States Army. Accomplished measurable results while leading teams of over 100 personnel in dynamic, fast-
paced environments. Possess a comprehensive background in Operations Management derived from conducting
domestic and global operations across two continents. Managed risk upon multiple lines to protect assets, property,
and equipment valued over $6M while meeting the expectations of senior leadership. Possess extensive knowledge in
Leadership, Team Development, Project Management, Strategic Planning, and Organizational Communication.
Recipient of multiple awards for outstanding performance and professionalism in the United States Army.
Overview
23
23
years of professional experience
Work History
Training and Operations Manager
Schofield Barracks, HI
10.2020 - Current
- Oversee military and government civilian employee training requirements, training database, mandatory online training, training statistics, training guidance, and training calendar development
- Use qualitative and quantitative techniques to measure the effectiveness, efficiency, and productivity throughout the Battalion
- Conduct analytical studies and special projects related to the execution of the training mission
- Continuously gather, interpret, analyze and correlate narrative and statistical information
- Perform Action Officer Duties regarding SRU Operations, training, and plans
- Conduct mission analysis of
- Operation Orders and Fragment Orders from higher headquarters (HQ) authorized by Command
- Leadership; coordinate issues and requirements for the Command group, staff, and subordinate company commands
- Accomplish special project tasking and other assignments as directed by the Command leadership
- Independently initiate time-sensitive staff work based upon established policies and procedures.
First Sergeant/ Senior Manager/ Senior Enlisted Advisor
Schofield Barracks, HI
01.2020 - 09.2020
- Served as the senior enlisted advisor to the Commander of the Soldier Recovery Unit (SRU) comprised of 180 personnel
- Oversaw training, administration, professional development, personnel accountability, safety, morale, and mentorship of all assigned personnel
- Monitored the medical care for Soldiers in accordance with the Army Medical Action Plan while assisting with the Triad of care in managing the Soldier’s Comprehensive Transition Plan (CTP)
- Managed worksite placement and prepared Soldiers to return to duty or transition as productive Veterans while ensuring the company had an on-going Adaptive Recondition Program
- Actively participated in the recruitment, screening, and interviewing of new Squad Leaders in the Warrior
- Transition Battalion.
DTMS Manager, Training Room Assistant, Barracks Manager
NCO
Schofield, HI
10.2018 - 12.2019
- Expertly maintained the reports for company training meetings, battalion training meetings, and the Digital
- Training Management System (DTMS)
- Consolidated training forecasts/input and submitted to Operations Officer and Commander
- Ensured training needs were identified, projected, and documented
- Assistant Supervisor of all office operations and clerical duties
- Advised the senior enlisted NCO on all personnel status, updates, finances, and related subjects
- Ensured all of the company’s training files and unit level additional duty memorandums were up to date during all Command visits and inspections
- Facilitated the submission and approval of Soldiers for career advancement training, to include professional military schools
- Identified shortcomings and submitted monthly reports to ensure standards were met and deficiencies were fixed in accordance with the unit maintenance matrix
- Served as the Unit Representative for the First Sergeant Barracks Program, the Soldiers and the Command
- Group
- Managed the assignment and termination process for over 200 Soldiers in the SRU
- Computed unclassified and personal information on the Enterprise Military Housing (EMH) database in compliance with all policies and guidelines on barracks utilization requirements
- Trained and assisted other unit representatives in office standard operating procedures, assignment requests, termination procedures, service orders, maintenance repairs, furnishings, and occupancy requirements
- Administratively assigned over 180 Soldiers to SRU
- Executed over 100 inspections in an eight month period
- Assisted in assignments and termination process for other unit representatives in their absence
- Coordinated, scheduled, and conducted routine inspections of assigned barracks for cleanliness, living conditions, furnishing accountability, health and safety, and maintenance issues to improve the Soldiers’ quality of life.
Training and Operations Manager
196 Infantry Brigade
Ft. Shafter, HI
10.2016 - 09.2018
- Guided operations and strengthened relations with the Army Department of Public Works supporting facilities worth $45M+
- Coordinated and directed the distribution of various classes of supplies maintaining accountability of $1M+ in assets
- Oversaw implementation of an automated property system which contributed to achieving the highest rating during the Inter-American Defense Board annual audit report
- Developed and implemented building standard operating procedures (SOPs) resulting in zero security violations
- Coordinated and directed support assets for 217 operations resulting in seamless delivery and 100% success
- Guided risk management for 137 personnel during hazardous operations resulting in zero incidents
- Identified issues with the Personnel Reporting System; redesigned and simplified the system
- Revamped operational processes to ensure all mission tasking were completed; processed 300 operation orders.
Education
U.S. Army SRU TRIAD Training for CADRE Course - undefined
04.2019
U.S. Army SRU CADRE Resilience Course - undefined
04.2019
Master Gunner Course - undefined
06.2017
Army, Maneuver Senior Leader Course - undefined
12.2011
U.S. Army Equal Opportunity Leader Course - undefined
05.2009
Army Commander & First Sergeant Course - undefined
03.2008
U.S. Army Basic Noncommissioned Officer Development Course - undefined
10.2007
Bachelor of Science - Business Administration-Finance
University of Hawai’i
O’ahu - undefined
U - undefined
S Digital - undefined
Skills
- Training & Development
- Microsoft Office Suite
- Policy Implementation
Timeline
Training and Operations Manager
10.2020 - Current
First Sergeant/ Senior Manager/ Senior Enlisted Advisor
01.2020 - 09.2020
DTMS Manager, Training Room Assistant, Barracks Manager
NCO
10.2018 - 12.2019
Training and Operations Manager
196 Infantry Brigade
10.2016 - 09.2018
U.S. Army SRU TRIAD Training for CADRE Course - undefined
U.S. Army SRU CADRE Resilience Course - undefined
Master Gunner Course - undefined
Army, Maneuver Senior Leader Course - undefined
U.S. Army Equal Opportunity Leader Course - undefined
Army Commander & First Sergeant Course - undefined
U.S. Army Basic Noncommissioned Officer Development Course - undefined
Bachelor of Science - Business Administration-Finance
University of Hawai’i
O’ahu - undefined
U - undefined
S Digital - undefined
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