Laban West
Miami,FL
Summary
Experienced sanitation worker with strengths in waste collection, truck loading, route inspection, and safety compliance. Reliable, efficient, and focused on safe daily operations.
Overview
30
30
years of professional experience
Work History
Multiple Service Worker
Miami Beach Sanitation Department
Miami, Florida
12.2006 - Current
- Collected residential refuse along Miami Beach sanitation routes
- Loaded waste and recyclables onto sanitation trucks
- Assessed route conditions and reported hazards to supervisors
- Cleaned public areas after special events and festivals
- Followed sanitation department safety rules and protective gear standards
- Conducted routine safety checks to ensure a safe working environment.
- Addressed and resolved customer complaints to enhance service satisfaction. in a timely manner.
- Trained new staff members on policies and procedures to ensure compliance.
Security Officer
Brian Security
Miami, Florida
02.2015 - 05.2020
- Patrolled Brian Security sites to monitor entrances, exits, and restricted areas.
- Monitored CCTV cameras and reported suspicious activity to supervisors.
- Responded to alarms and supported emergency procedures across assigned posts.
- Logged incidents, observations, and daily security reports for Brian Security.
Customer Service
Miami International Airport
Miami, FL
01.1997 - 06.2007
- Provided excellent customer service to all guests.
- Provided excellent customer service in a courteous manner.
- Provided excellent customer service to ensure customer satisfaction.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Resolved customer service issues promptly, following established guidelines.
- Delivered continuous support to customers throughout the claims process, ensuring clarity and satisfaction.
- Monitored customer service standards to ensure quality assurance.
- Guided customers with initial inquiries upon arrival, ensuring a smooth onboarding experience. upon arrival, providing excellent customer service.
Education
High School Diploma -
Miami Jackson Senior High
Miami, FL06-1996
Skills
- Waste collection
- Sanitation operations
- Truck loading
- Route assessment
- Hazard assessment
- Safety compliance
- Customer complaint resolution
Timeline
Security Officer
Brian Security
02.2015 - 05.2020
Multiple Service Worker
Miami Beach Sanitation Department
12.2006 - Current
Customer Service
Miami International Airport
01.1997 - 06.2007
High School Diploma -
Miami Jackson Senior High