Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Labrendran Armstrong

Labrendran Armstrong

Port Gibson,MS

Summary

My objective is to obtain a position at your company where I can maximize my management skills, quality assurance, program development, and training experience. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.

Overview

8
8
years of professional experience

Work History

Teacher

Little Kids University
Port Gibson, MS
08.2019 - Current
  • Keep accident reports, anecdotal records, and progress statements, Report progress of children to parents in daily reports, Plan both long- and short-range activities in accordance with curriculum objectives, developmentally appropriate practices, Feed and diapered children according to schedule, Create a touch to the classroom, including decorating, posting evidence of engagements, and connecting with parents and staff.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Graded projects, exams and assignments to track student progression.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Differentiated instruction according to student skill level.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Maintained a safe and orderly learning environment for all students.
  • Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
  • Supervised outdoor playtime while ensuring safety regulations were followed.
  • Organized educational materials and resources to create an engaging learning environment.
  • Provided individual attention to each student as needed during class time.
  • Attended professional development workshops to stay current on best practices for early childhood education.
  • Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
  • Taught children foundational skills in colors, shapes and letters.

Laborer

Brunswick
Southport, NC
02.2025 - 03.2025
  • Maintained records of all inspections conducted and reported any discrepancies or issues found during these inspections.
  • Reported all violations of fire safety regulations to the appropriate authorities.
  • Performed regular maintenance on fire suppression equipment such as sprinklers, alarms, extinguishers.
  • Inspected fire extinguishers, hoses, hydrants, and other related items for proper operation.

Laborer

Dominion Energy
Surry, VA
04.2024 - 05.2024
  • HATCH WATCHER - as a hatch watcher my duty was to be there incase of the emergency closer to the hatch.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Ensured that all personal protective gear was worn at all times while on the job site.
  • Transported heavy items from one location to another using hand trucks or carts.
  • Followed all safety procedures when handling hazardous materials in the laboratory setting.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Lubricated and cleaned machinery and tools.
  • Monitored and maintained existing FME workspaces on a daily basis.
  • Developed, documented and implemented best practices for FME workspaces maintenance.

Fire Watcher

Duke Energy
Seneca, SC
10.2023 - 11.2023
  • Examined areas for combustible materials that may be hazardous when exposed to heat sources or sparks.
  • Enforced established regulations concerning environmental protection and fire prevention.
  • Conducted hot work watch duties for welding and cutting operations to prevent fires.
  • Removed flammable materials from reach of ignition sources to minimize fire risk.
  • Monitored areas for fire hazards in work sites and industrial settings.

Laborer

Oconee Nuclear Station
Seneca, SC
10.2023 - 11.2023
  • Managed the daily operations of monitors and ensured proper functioning.
  • Reported any suspicious activity or malfunctioning equipment to supervisors.
  • Performed regular checks on equipment to ensure optimal working conditions.
  • Maintained records on system performance, maintenance activities, and other relevant data.
  • Maintained database and regular logs of daily monitoring activities.

Laborer

Duke Energy
Huntersville, NC
09.2023 - 10.2023
  • Monitored and maintained existing FME workspaces on a daily basis.
  • Assisted in the development of FME workflows to meet business requirements.
  • Provided training on proper fire safety techniques to staff members.
  • Identified unsafe conditions or practices which may lead to a hazardous situation involving possible fires or explosions.
  • Examined areas for combustible materials that may be hazardous when exposed to heat sources or sparks.
  • Inspected fire extinguishers, hoses, hydrants, and other related items for proper operation.
  • Ensured that exit routes were clear at all times during an emergency situation.
  • Conducted hot work watch duties for welding and cutting operations to prevent fires.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Ensured that all personal protective gear was worn at all times while on the job site.
  • Transported heavy items from one location to another using hand trucks or carts.

Laborer

Dominion Energy
Surry, VA
04.2023 - 05.2023
  • Perform general labor tasks (fire watcher, truck driver, runner, cleaning etc.) and any other assigned duties, FME, Confined space monitor and keep records of entry/ exit etc.
  • Understood and followed oral and written directions.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Transported heavy items from one location to another using hand trucks or carts.

Firewatch

Day and Zimmermann
North, SC
10.2022 - 11.2022
  • Assigned to a post in various areas of the plant where a greater fire potential may exist, Confined Space monitor and keep records of entry/exit, etc., Perform various tasks to aid daily operations at the plan, FME, An individual assigned to monitor and/ or log the use and movement of tools and materials in and out of an FME Zone when required.
  • Monitored areas when welders were working and where other heat-related tasks were occurring.
  • Assisted with maintaining accurate inventories of firefighting supplies and equipment.
  • Ensured that all safety procedures were followed by staff members at all times.

Sale Associate/Representative

Metro PCS
Vicksburg, MS
06.2019 - 03.2020
  • Selling and upselling additional items and features, Troubleshooting and resolving customer concerns, Providing a friendly environment with excellent customer service, Grassroots marketing efforts such as passing out flyers and greeting customers, Maintaining a consistent knowledge base of all Metro PCS products and services.
  • Participated in team meetings and training sessions regularly.
  • Took orders from customers and handled payment processing.
  • Responded to customer calls, e-mails and other inquiries by demonstrating store, sales and product knowledge and willingness to help.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Collected payments and provided accurate change.
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.

Assembler

Eaton
Vicksburg, MS
06.2018 - 05.2019
  • Assemble, wire, inspect, test and package fixtures on assembly line or workbench process efficiently without quality defects, Enter complete and accurate work order information as required, Test light fixtures for air leaks/ make sure all lights are showing, Maintain a clean and safe work area, Read engineering drawings, mechanical drawings to determine materials requirement and assembly process.

Firewatch, Confined Space Attendant, Laborer

GCA
Grand Gulf
02.2018 - 06.2018
  • Firewatch assigned to a post in various areas of the plant where a greater fire potential may exist, Confined Space monitor and keep records of entry/exit, etc., Perform various tasks to aid daily operations at the plan.

CSR- Customer Service Representative

Xerox/Conduent
Madison, MS
06.2017 - 01.2018
  • Managing large amounts of inbound and outbound calls in a timely manner, following call center "scripts" when handling different topics, and Identifying customers' needs, clarify information, research every issue and providing solutions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

AssociateDegree - Early Childhood Education

Hinds Community College
Utica, MS
12.2017

Diploma -

Port Gibson High School
Port Gibson, MS
05.2012

Skills

  • Goal Oriented
  • Compassionate
  • Multitasker
  • Safety promotion
  • Dependable
  • Great Professional Judgment
  • Hard Worker
  • Great Communication Skills
  • Punctual and Reliable
  • Recordkeeping Abilities
  • Credit Card Payment Processing
  • Retail Sales Customer Service
  • Account Updating
  • Answering Questions
  • Customer Support
  • Gathering Information
  • Fire safety training
  • Fire Extinguisher Use

References

  • Deaundra Epherson, deaundraepherson@yahoo.com, 601.618.2166
  • Angelia Armstrong, Annme6@yahoo.com, 601.618.3963
  • Dequesha Anderson, dequeshaanderson@gmail.com, 601.617.5328
  • Stacy Coleman, Stacycoleman463@gmail.com, 601.702.0059

Languages

English
Full Professional

Timeline

Laborer

Brunswick
02.2025 - 03.2025

Laborer

Dominion Energy
04.2024 - 05.2024

Fire Watcher

Duke Energy
10.2023 - 11.2023

Laborer

Oconee Nuclear Station
10.2023 - 11.2023

Laborer

Duke Energy
09.2023 - 10.2023

Laborer

Dominion Energy
04.2023 - 05.2023

Firewatch

Day and Zimmermann
10.2022 - 11.2022

Teacher

Little Kids University
08.2019 - Current

Sale Associate/Representative

Metro PCS
06.2019 - 03.2020

Assembler

Eaton
06.2018 - 05.2019

Firewatch, Confined Space Attendant, Laborer

GCA
02.2018 - 06.2018

CSR- Customer Service Representative

Xerox/Conduent
06.2017 - 01.2018

AssociateDegree - Early Childhood Education

Hinds Community College

Diploma -

Port Gibson High School

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Labrendran Armstrong