LaBridget D. Bailey
Newport News,VA
Summary
Results-driven administrative professional with a strong background in managing office operations and supporting executive functions. Skilled in document management, donor relations, and financial tracking. Proactively solves problems and fosters team collaboration to adapt to evolving business needs. Recognized for reliability, efficiency, and commitment to delivering high-quality outcomes.
Overview
21
21
years of professional experience
Work History
Foundation Assistant
Sentara Health
12.2021 - Current
- Enter donor contributions into the donor database with accuracy and efficiency.
- Prepare and send acknowledgment receipts and appreciation letters to donors to confirm receipt of their contributions.
- Create and manage restricted funds to properly allocate donations.
- Collaborate with finance to monitor fund balances and track expenditures.
- Reconcile online credit card donations to ensure accuracy in financial records.
- Create finance reports to reconcile with the general ledger.
- Manage department communications, including resource mailbox and phone line.
- Provide administrative support for office operations.
- Oversee and manage the Foundation department’s budget to optimize financial resources.
Operations Coordinator
Sentara Medical Group – Hospital Medicine Physicians & Palliative Medicine
05.2018 - 12.2021
- Oversee departmental operations, ensuring efficiency in patient assignment reconciliation, physician scheduling, payroll, locum contracting, and shift tracking.
- Track and manage physician credentialing process and all licensure and certification renewals in compliance with organizational and regulatory/accreditation requirements
- Perform complex and confidential administrative duties while adhering to HIPPA guidelines
- Communicates with various departments creating a working relationship between Hospitalists and other specialist departments
- Serve as a liaison between Hospitalists and Health Information Management, reducing unanswered queries and ensuring timely documentation.
- Coordinate new provider onboarding, develop training schedules and ensure policy compliance.
- Streamline locum provider utilization, reducing dependency while maintaining full staffing.
- Facilitate provider reimbursements, accurately tracking CME expenses in compliance with IRS guidelines.
- Serve as the primary point of contact for post-discharge patient inquiries, ensuring a seamless care transition.
Patient Care Specialist
Sentara Medical Group – Hospital Medicine Physicians & Palliative Medicine
05.2013 - 05.2018
- Provided administrative support to 14+ physicians, APCs, and RN navigators, optimizing daily group operations.
- Managed calendars and scheduling for hospitalist leadership, ensuring streamlined coordination.
- Performs complex and confidential administrative duties relating to hospital issues and maintains confidential and sensitive information adhering to HIPPA regulations and guidelines
- Processed payroll for flex providers and APCs, ensuring accuracy and timely submission.
- Oversaw locum physician travel arrangements and timesheet approvals.
- Maintains office inventory and order necessary supplies and equipment
- Scheduled follow-up patient appointments post-hospital discharge.
2nd Asst. Manager
Yankee Candle Co.
09.2015 - 03.2017
- Managed daily store operations, including opening/closing procedures and staff oversight.
- Ensured compliance with loss prevention audits by accurately processing financial documentation.
- Led floor resets and merchandising for seasonal and promotional sales.
- Handled customer returns, exchanges, and financial transactions.
Patient Account Representative
Sentara Medical Group – Hospital Medicine Physicians
07.2007 - 05.2013
- Accurately processed physician charges across three hospitalist programs.
- Led charge entry staff and collaborated on the implementation of a new billing software system.
- Conducted charge reconciliations to optimize billing accuracy and revenue capture.
- Provided training for new hires on billing and charge entry procedures.
Data Entry Clerk
Lakeview Medical Center
04.2004 - 07.2007
- Managed physician charge entry and payment postings.
- Led reconciliation efforts for denied claims, ensuring reprocessing for accurate payments.
Education
Bachelors in Professional Studies - Healthcare Management
Regent University
Virginia Beach, VA05-2025
Associates of Social Science -
Thomas Nelson Community College
Hampton, VA01.2015
Certificate of General Education -
Thomas Nelson Community College
Hampton, VA01.2013
Skills
- Operations Management & Leadership
- Regulatory Compliance & Documentation
- Training & Onboarding
- Payroll & Billing Reconciliation
- Vendor & Invoice Processing
- Project & Process Improvement
- Microsoft Office Suite & Data Management
- Strong Interpersonal & Communication Skills
- Donor relations
- Customer service focus
- Schedule Management & Coordination
- Cash Management & Retail Loss Prevention
- Microsoft Office Suite & Data Management
Timeline
Foundation Assistant
Sentara Health
12.2021 - Current
Operations Coordinator
Sentara Medical Group – Hospital Medicine Physicians & Palliative Medicine
05.2018 - 12.2021
2nd Asst. Manager
Yankee Candle Co.
09.2015 - 03.2017
Patient Care Specialist
Sentara Medical Group – Hospital Medicine Physicians & Palliative Medicine
05.2013 - 05.2018
Patient Account Representative
Sentara Medical Group – Hospital Medicine Physicians
07.2007 - 05.2013
Data Entry Clerk
Lakeview Medical Center
04.2004 - 07.2007
Bachelors in Professional Studies - Healthcare Management
Regent University
Associates of Social Science -
Thomas Nelson Community College
Certificate of General Education -
Thomas Nelson Community College
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