Labrina Alvarez
San Diego,CA
Summary
I am a dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Has excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goal. Also, I'm currently a college student working toward an Associates Degree in Psychology and looking for an opportunity to begin my career in the field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Verification of Employment Processor
CoreLogic
San Diego , CA
01.2022 - 02.2022
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees.
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
- Collected income and employment verification information from by telephone, email, and letter.
- Located applicant financial and personal information from employers.
Managed Care Specialist
American Diabetes Supply
03.2021 - 05.2021
- Maintained patient records, adding new treatments, observations, and diagnostic information with each interaction
- Approached and solved work problems with initiative and sound judgement
- Updated office files daily and kept records organized
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
- Assisted with tasks and work duties during slow periods to maintain team productivity.
Restaurant Hostess
Applebees
05.2019 - 08.2020
- Coordination Quality assurance Task prioritization
- Time management Multitasking Recordkeeping
- Critical thinking Organization, Upheld health code requirements by consistently following standards for cleanliness, storage, and sanitation
- Delivered outstanding service by personally escorting guests to tables and booths
- Kept station stocked with menus, silverware, and kids' supplies for new guests
- Stayed positive and upbeat at all times and expertly managed service issues and conflicts
- Maintained seating charts for optimal station rotations
- Monitored dining rooms for seating availability, service, and occupancy limitations
- Took reservations and entered into [Software] reservations system
- Checked menus for cleanliness and proper presentation
- Moved and arranged tables, chairs, and settings for groups with special needs or large numbers
- Maintained efficient dining operations by monitoring incoming guest levels and table turnover.
Student Teacher's Assistant
Morse High School
09.2017 - 05.2018
- At Fulton Elementary with 3rd grade
- Developed good relationships with students and staff
- Developed, planned, and prepared classroom activities
- Planned and used appropriate instructional and learning activities, materials, and technology
- Provided orientation and assistance to substitute teachers
- Maintained current, accurate records for school and student files
- Distributed teaching materials such as textbooks, workbooks, and pencils to students
- Created physically safe environment free of hazards
- Monitored student progress by fairly evaluating assignments and test answers
- Boosted student learning with targeted lessons and activities
- Supported teachers by completing assigned tasks
- Promoted teaching efficiency by keeping supplies and classroom spaces well-organized.
School Guidance Counselor Intern
Morse High School
08.2017 - 05.2018
- Maintained student records and completed necessary paperwork as mandated by administration and school district
- Helped students complete application fee waivers, college applications, and financial aid forms
- Offered knowledgeable counseling to students to cover areas such as class choices, scheduling, and career planning
- Educated individuals about course and career planning through informational sessions.
Daycare Provider Assistant
Children
12.2016 - 03.2017
- Of the King Daycare
- Distributed supplies and materials for crafts and activities
- Supervised children and participated with children in activities
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues
- Protected groups by securing indoor and outdoor spaces
- Strengthened physical skills using crafts like painting and drawing
- Entertained children with diverse daily activities and special events
- Minimized spread of germs with thorough cleaning and sanitizing
- Maintained safe play environment
- Observed and monitored children's play activities
- Created lesson plans appropriate for each age group.
Education
Associate of Arts - Psychology
Grossmont College
El Cajon, CA06.2022
High School Diploma -
Morse High School
San Diego, CA06.2018
Skills
- Report preparation
- Professional telephone demeanor
- Analytical and Critical Thinking
- Multitasking Abilities
- Dependable and Responsible
- Excellent Communication
- Attention to Detail
- Good Telephone Etiquette
- Teamwork and Collaboration
- Active Listening
- Data Entry
- Written Communication
- Problem-Solving
Certification
Mental Health First Aid
Timeline
Verification of Employment Processor
CoreLogic
01.2022 - 02.2022
Managed Care Specialist
American Diabetes Supply
03.2021 - 05.2021
Restaurant Hostess
Applebees
05.2019 - 08.2020
Student Teacher's Assistant
Morse High School
09.2017 - 05.2018
School Guidance Counselor Intern
Morse High School
08.2017 - 05.2018
Daycare Provider Assistant
Children
12.2016 - 03.2017
Associate of Arts - Psychology
Grossmont College
High School Diploma -
Morse High School
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