Summary
Overview
Work History
Education
Skills
Timeline
Generic

Labron Duke

Chatsworth,GA

Summary

Goal-oriented manager with distinguished experience in Food, Retail, Fuel and Vehicle Sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience

Work History

Sales Manger

Car Depot Llc
06.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Reviewed documentation and identified financial discrepancies where applicable.

Installer

Bond Flooring
05.2022 - 06.2024
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.

General Manager

Pilot Company, Pilot Flying J's
06.2015 - 03.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Assistant General Manager

Red Robin
04.2012 - 06.2015
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.

General Manager

Ruby Tuesday
11.2006 - 05.2012
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.

Education

GED -

Northwest High School
Tunnel Hill, GA

Skills

  • Relationship building
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Product knowledge
  • Client relationship management
  • Positive and upbeat
  • Goal setting
  • Account management
  • Sales operations
  • Rapport and relationship building
  • Performance management

Timeline

Sales Manger

Car Depot Llc
06.2024 - Current

Installer

Bond Flooring
05.2022 - 06.2024

General Manager

Pilot Company, Pilot Flying J's
06.2015 - 03.2022

Assistant General Manager

Red Robin
04.2012 - 06.2015

General Manager

Ruby Tuesday
11.2006 - 05.2012

GED -

Northwest High School

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