Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaCara Snerling

Hoover,AL

Summary

Patient and empathetic [Job Title] with extensive background in conflict resolution and customer care. Desires a [Job Title] role.

Overview

16
16
years of professional experience

Work History

Patient Representative

Alabama Cardiovascular Group
Grandview
08.2014 - Current
  • Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Folded and arranged garments in attractive displays.
  • Recommended alternative items if product was out of stock.

Patient Representative

Cardiovascular Consultants
Brookwood
05.2009 - 08.2014
  • Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Successfully acquired an average of [number ] new customers per month, generating a [number]% growth in revenue.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Implemented marketing strategies which resulted in [number]% growth of customer base.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Education

Associate of Science - Science

Virginia College
2009

High School Diploma - undefined

G.W. Carver High School
2001

Skills

  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Floor set design expertise
  • Training development aptitude
  • Proficient in cash management
  • Local/state health laws knowledge
  • Shipping and receiving professional
  • Shipping and receiving professional
  • Cash flow management
  • International sales support
  • Strategic sales knowledge

Timeline

Patient Representative

Alabama Cardiovascular Group
08.2014 - Current

Patient Representative

Cardiovascular Consultants
05.2009 - 08.2014

Associate of Science - Science

Virginia College

High School Diploma - undefined

G.W. Carver High School

Similar Profiles

CREATE PROFILE
LaCara Snerling