Hardworking and reliable Office Manager with strong ability in accounts receivable and data entry. Offering extensive knowledge of excel and in house payment processing software. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Office Manager
Taylor Crane & Rigging
Coffeyville, KS
03.2020 - Current
Supervised staff members, organized schedules and delegated tasks.
Coordinated meetings, conferences, travel arrangements and department activities.
Ordered supplies and equipment to maintain adequate inventory levels.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Provided training to new hires on office policies and procedures.
Managed office inventory and placed new supply orders.
Monitored payments due from clients and promptly contacted clients with past due payments.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Reviewed files and records to obtain information and respond to requests.
Used judgment and initiative in handling confidential matters and requests.
Coded and entered daily invoices with in-house accounting software.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Automated office operations for managing client correspondence, payment schedules and data communications.
Interpreted and communicated work procedures and company policies to staff.
Processed payments for various clients in a timely manner.
Researched discrepancies related to customer accounts and payments.
Managed daily accounting tasks, including invoicing and reconciliation of accounts receivable.
Verified bank deposits, credit card charges, wire transfers, checks.
Department Manager
Walmart
Coffeyville, KS
01.2017 - 10.2018
Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Developed promotional campaigns to increase brand recognition in target markets.
Organized quarterly meetings with senior management to review departmental goals and objectives.
Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Negotiated contracts with suppliers for materials used by the Department at competitive rates.
Participated actively in strategic planning sessions with top executives from different divisions.
Handled shift overstock, restocking and inventory control.
Worked closely with sales associates to complete tasks.
Followed safety protocols and company processes and procedures.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Enforced safety rules and other policies to protect employees and minimize company liability.
Utilized excellent math skills to maintain accurate inventory levels.
Produced thorough, accurate and timely reports of project activities.
Education
Some College (No Degree) - General Studies
COFFEYVILLE COMMUNITY COLLEGE
Coffeyville, KS
High School Diploma -
Caney High School
Caney, OK
05.2013 - 05.2013
Skills
Data Entry
Supply Management
Staff Hiring
Bookkeeping
Billing
Office Management
Expense Reporting
Policy Development
Financial Tracking
Clerical Support
Information Protection
Account Reconciliation
Credit and Collections
Workflow Planning
Conflict Management
Financial Accounting
Customer Relations
Family Manager
Manage busy schedule for 5 children, i.e. recreation sports, travel sports, school programs, etc.
CRANE SALES-RENTAL / CRANE OPERATOR/RIGGING SUPT. at YORK CRANE AND RIGGING SOLD TO (ANTHONY CRANE)CRANE SALES-RENTAL / CRANE OPERATOR/RIGGING SUPT. at YORK CRANE AND RIGGING SOLD TO (ANTHONY CRANE)