LACEE WESLEY
Starke,FL
Summary
Enthusiastic and dependable professional with 5+ years of experience in executing diverse administrative & customer service tasks. I am commited to delivering excellent customer service and am confident in my ability to contribute to any organization.
Overview
7
7
years of professional experience
Work History
Fiscal Assistant II
University of Florida
Gainesville, US
08.2022 - 01.2025
- Reconcile and review all charges made at the University of Florida College of Veterinary Medicine
- Communicate with different departments about transactions
- Create spreadsheets/pivot tables
- Providing help regarding transactions via telephone and email correspondence
- Record and summarize financial data, maintaining electronic financial records through systems, journals, or ledgers
- Assist in annual budget preparations, including data entry for budget setup and year-end procedures
- Assisted with month-end and year-end close processes, preparing necessary journal entries.
- Maintained up-to-date records of all financial transactions within the organization's database systems.
- Entered financial transactions into the company's accounting system with accuracy and attention to detail.
Front Office Coordinator
Ascension St.Vincents
07.2021 - 08.2022
- At Ascension St Vincent's my duties were to manage urgent care and occupational health walk-ins/appointments
- Courteously greet callers, determining the reason for their call, and answering questions or directing their requests to a different department as necessary
- Scanned checks and invoices into company's document system
- Processed daily invoices and payments to keep accounting records current
- Coding transactions according to internal company system to avoid errors
- Implemented office policies and procedures to improve efficiency and compliance.
- Resolved customer complaints or answered customers' questions.
- Handled billing and invoicing tasks, ensuring accuracy and timely payments.
Front Office Assistant/Bridal Consultant
It's Your Day Bridal
Starke, FL
01.2018 - 01.2020
- At It's Your Day Bridal my duties were managing appointments, managing wedding planning, cleaning/organizing the shop
- Validated customer sales orders and create associated invoices
- Prepared carefully itemized statements bills and invoices and obtain payments for products and services
- Monitored payments
- Reviewed daily invoices
- Collected delinquent accounts by establishing payment arrangements
- Assisting bridal party members in selection of dresses shoes and accessories
- Explained policies and gown selection tips to brides and guests to assist with assessing style preferences
- Maximized sales and satisfaction by providing detailed attention to all requests and cultivating memorable bride experiences
- Monitored store inventory to accurately answer inquiries regarding specific brands and styles
- Maintained knowledge of current sales and promotions return and exchange policies and security practices
- Completed multiple resets per day to keep merchandise well-organized and presentable
- Quickly connected with each customer to offer assistance and promote products
- Maintained front office cleanliness and organized supplies to increase productivity.
Education
High School Diploma -
Bradford Highschool
Santa Fe College
Gainesville, FLSkills
- Microsoft Office
- Account reconciliation
- Accounting records
- Accounts Payable
- Accounts Receivable
- Microsoft Excel
- Microsoft Word
- Customer Service
- Journal Entries
- Cash reconciliation
- Data entry
- Policy implementation
- Attention to detail
- Software Proficiency
Languages
English
Timeline
Fiscal Assistant II
University of Florida
08.2022 - 01.2025
Front Office Coordinator
Ascension St.Vincents
07.2021 - 08.2022
Front Office Assistant/Bridal Consultant
It's Your Day Bridal
01.2018 - 01.2020
High School Diploma -
Bradford Highschool
Santa Fe College