Lacee Williams
Houston
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Summit Auctions
05.2023 - Current
- Processed invoices, managed shipping logistics, and collected payments to ensure seamless operations.
- Handled customer interactions and resolved issues efficiently, enhancing client satisfaction.
- Executed invoicing, shipping, and payment collection tasks, contributing to streamlined office management.
Dog Trainer
PIP
06.2021 - 05.2023
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
Maid Supervisor
Mayhem Cleaning
01.2015 - 04.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
- Trained new staff members on company policies, procedures, and best practices to ensure consistent service delivery.
- Performed regular inventory checks, ensuring adequate supplies were available for all tasks without overstocking or waste.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
BBA - Business Management
Strayer University
07-2027
Skills
- Project and office management
- Customer service
- Office management
- Organizational skills
- Office administration
- Relationship building
- Employee supervision
- Communication skills
- Problem solving and organizational skills
- Billing and scheduling management
- Data entry and administrative support
- Customer service and team collaboration
Accomplishments
- National Society of Collegiate Scholars
Certification
- Licensed life insurance agent
References
References available upon request.
Timeline
Office Manager
Summit Auctions
05.2023 - Current
Dog Trainer
PIP
06.2021 - 05.2023
Maid Supervisor
Mayhem Cleaning
01.2015 - 04.2020
BBA - Business Management
Strayer University
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