Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lacell Harris

Dallas,TX

Summary

Experienced Safety Program Analyst in DART\'s Safety Operations with a background in office management and team supervision. Streamlined office operations and implemented effective administrative processes, demonstrating leadership and organizational skills. Dependable, ethical, and reliable leader known for blending advanced organizational, technical, and business acumen. Recognized for adaptability, problem-solving, and fostering collaboration to achieve results. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Station Office Supervisor

Dallas Area Rapid Transportation
03.2021 - Current
  • Supervised daily operations of trains and coordinate schedules for 50 employees, optimizing workforce management and resource allocation.
  • Utilize a computer tracking system track daily activity, and assigning operators, approving route requests for absences and completing documentation associated with operators' absences.
  • Update reports, manage accounts, and generate reports for the agency's database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Facilitated smooth communication between departments, promoting collaboration and problem-solving efforts.
  • Managed daily schedules, appointments, and meetings for upper-level executives to ensure optimal time management.
  • Ensured compliance with federal regulations regarding labor laws, taxes, payroll processing while maintaining accurate records.

Rail Operator

Dallas Area Rapid Transportation
01.2019 - 01.2021
  • Operated rail systems to ensure safe and efficient transportation of passengers. Monitored train schedules and communicated with dispatch to maintain timely service.
  • Ensured timely arrivals and departures through effective communication with dispatchers, station personnel, and other operators. Facilitated smooth transitions between shifts by thoroughly documenting pertinent information for incoming colleagues in logbooks or digital systems as appropriate.
  • Implemented safety protocols during daily operations, promoting a secure environment. Collaborated with team members to resolve operational challenges effectively.
  • Contributed to a reduction in accidents by identifying potential hazards and reporting them promptly for resolution. Called for emergency trains, relieved crew members and covered assignments during operational incidents.
  • Assisted in incident investigations as required, providing accurate accounts of events leading up to any occurrences affecting service delivery or safety standards.
  • Directed operations during disruptions in service, providing for diversion of trains, adding stops and connections, general train movements and flow of information to crews and customers.
  • Mitigated potential conflicts with passengers by employing effective communication and conflict resolution techniques when necessary.
  • Demonstrated adaptability in responding to changes in scheduling or routing, applying problem-solving skills to find optimal solutions while maintaining service quality.

Dallas Convention Center Safety Committee/Maintenance

City of Dallas
01.2016 - 01.2019
  • Assisted with day-to-day operations of the Kay Bailey Hutchinson Convention Center (KBHCC), which entailed repairs and preventive maintenance and safety protocols for the convention center. Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Collaborated with team members to troubleshoot issues and implement effective solutions promptly. Analyzed safety data collected and developed and implemented strategies to improve maintenance processes.
  • Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
  • Completed daily, weekly, and monthly reports on accidents, injuries, or incidents throughout the convention center and surrounding areas.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards. Ensured smoother operations, maintaining accurate records of all maintenance activities. Improved compliance with health and safety regulations, conducting regular audits and making necessary adjustments.
  • Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.

Logistics Specialist

Various staffing agencies throughout the Greater DFW Area
01.2014 - 01.2016
  • Worked at varies staffing agencies throughout DFW as a Logistics Specialist, responsible for product procurement while meeting production goals and continuously looking for ways to improve production, productivity and procedures.
  • Analyzed shipment data to identify trends, supporting strategic decision-making for future operations. Managed inventory levels for optimal cost savings and minimal stockouts.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction. Strategized best methods and tactics for efficient storage and handling of materials.
  • Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
  • Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.

Education

Bachelor of Arts - Business Administration

Ottawa University
Brookfield, WI
01.2014

Associate of Arts - General Studies

Milwaukee Area Technical College
Milwaukee, WI
05-1993

Skills

  • Strategic Planning
  • Analytical problem-solving
  • Effective oral and written communication
  • Workflow optimization
  • Logical problem-solving
  • Project planning and prioritization
  • Risk assessment and mitigation
  • Class A CDL certification

Timeline

Station Office Supervisor

Dallas Area Rapid Transportation
03.2021 - Current

Rail Operator

Dallas Area Rapid Transportation
01.2019 - 01.2021

Dallas Convention Center Safety Committee/Maintenance

City of Dallas
01.2016 - 01.2019

Logistics Specialist

Various staffing agencies throughout the Greater DFW Area
01.2014 - 01.2016

Bachelor of Arts - Business Administration

Ottawa University

Associate of Arts - General Studies

Milwaukee Area Technical College

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