Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Hi, I’m
LACELLIA BOLTON
OMAHA,NE
Summary
Overview
25
years of professional experience
Work History
Omega Foods Inc
Genera Manager
03.2021 - 06.2024
Job overview
- My job at Wendy's was to make sure my store was ran correctly
- I had to make sure I kept track of food cost, count waste, do schedules for the employees, do inventory counts weekly and monthly, do truck purchasing, handle and take deposit's to the bank
- So I had my own store and had to run it and keep sales up and make sure my crew did what they had to do while doing their shift
- Also had to make sure the customer's were treated well
OSI
prouduction
05.2018 - 03.2020
Job overview
- Ensured proper labeling and storage of meat products.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Mcdonalds
Cashier
05.2016 - 01.2019
Job overview
- Prepared food items accurately and promptly.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
11Worth Cafe
Server
10.2013 - 11.2015
Job overview
- Received and processed food orders.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Kids Count 2
Preschool Aide
02.2010 - 10.2013
Job overview
- Prepared 3-4 Year old children for school
- I showed them how to recognize letters, numbers, and how to write their first and last names
Mc Donalds
Floater
04.1999 - 05.2009
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Delivered services to customer locations within specific timeframes.
Education
Central High School Omaha, NE
High School Diploma
05.1994
University Overview
Skills
- Sales
- Customer retention
- Labor cost controls
- Staff supervision
- Cost reductions
- Safety assurance
- Workflow planning
- Time management
- Team training and development
- Sales expertise
Powerful
Powerful
I was that one of a kind Woman. I made everyone feeling good or feeling under the weather smile like nothing was wrong at all. People, people, people is who gives me a reason other than GOD to wake up. I'm awake Happy and smiling.
Powerful
Powerful
My energy is what everyone loves about me I'm always smiling and Happy
Timeline
Genera Manager
Omega Foods Inc
03.2021 - 06.2024
prouduction
OSI
05.2018 - 03.2020
Cashier
Mcdonalds
05.2016 - 01.2019
Server
11Worth Cafe
10.2013 - 11.2015
Preschool Aide
Kids Count 2
02.2010 - 10.2013
Floater
Mc Donalds
04.1999 - 05.2009
Central High School
High School Diploma
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