LACEY ADAMS
Orlando,FL
Summary
Focused Project Management leader adept at planning, directing and maintaining continuous operations in various departments. Experienced in implementing creative and analytical strategies and tools to improve company efficiency and success. Demonstrates the ability to build immediate rapport with key and executive stakeholders, driving teams to achieve business goals on schedule. Excels in leading collaboration and transformation across siloed organizations to optimize effectiveness. Infuses energy and interpersonal skills into teams, fostering a positive, empowered, and productive work environment. Results-oriented change manager, inclusive team player, and agile leader with PMP training.
Overview
22
22
years of professional experience
Work History
Business Development Executive
First Onsite Property Restoration
2024.03 - Current
- Spearhead territory growth and strengthen partnerships in the Commercial, Office, Industrial, Multi-Family, & Hospitality arenas
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Leveraged ERP and CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
Technical Consultant
Self-Employed
2011.11 - Current
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, and industry best practices
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
- Trained end-users on new systems, fostering a smooth adoption process and empowering users to maximize the potential of new technologies.
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
Rebrand Consultant & Business Development
Evergreen Outdoor Services
2023.05 - 2024.02
- Developed & delivered sales strategy to senior execs, resulting in the acquisition of 6 new clients and $3.1M in new business
- Grew & managed a portfolio of 15 key accounts, resulting in a 47% increase in revenue
- Rebranded & launched the new Evergreen-OS from previous parent company; directing company filings, logo development, website creation, marketing campaign, and internal organization structure
Director, Head of Global Strategic Development
Office Depot - CompuCom
2020.03 - 2023.01
- Developed & successfully rolled out a 4-year strategic roadmap, detailing initiative charters, technical tools, system requirements, and business proposals to accomplish goals
- Facilitated the collaborative development and successful execution to milestones and metrics, implementing tools and systems to improve efficiency
- Performed process analysis & improvement across organizational operations
- Responsible for budget planning & variance analysis
- Prepared & executed RFPs, MSAs & SOWs
- Developed & presented optimized dashboard reporting, improving executive level visibility to programs & projects
- Collaborated with Analytics & Stakeholders to develop and track relevant KPIs
- Led Advanced Analytics to develop reliable source of market intelligence, actionable commodity data reporting, cost-benefit analyses and feasibility studies
- Responsible for $7B spend
- Agile Team Leader.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Engineering & Business Development, National Technical Consultant
Coastal Technical Services
2018.10 - 2020.03
- Consistently generated new business opportunities and enhances existing relationships with depth of technical knowledge and ability to bring all parties to meet respective business goals
- Grew volume of business by 150% YoY
- Performed Engineering test sampling & equipment Inspections in the field
- Created Scope of Work (SOW) and Technical Reports
- Researched Like, Kind, Replacement, and appropriate cleaning & restoration protocols
- Project Management Coordination with Key Stakeholders throughout the entire lifecycle.
Global Supply Manager – Liquid Crystal Display
Apple, Inc.
2008.02 - 2011.11
- Developed strategic supplier relations for new product development, assessing the supplier for production rate capabilities, proper documentation, and lean principles
- Served as the liaison between suppliers, subcontracts, and internal cross-functional teams world-wide, to ensure flawless execution of business goals and objectives, capacity analysis, and process improvement
- My ability to spot inefficiencies and create more productive processes reduced the costs of producing laptops, Mac desktops, and the first iPad screen by $50M
- Conducted successful price negotiations for multi-million-dollar hardware accounts
- Developed data tracking and communication tools for forecasting, supply availability, and pricing
- Optimized material selection to maintain lowest cost, predictable availability, and industry leadership in quality.
Manufacturing Sup. / Production Support Eng., SCI Special Programs Clearance, DoD Clearance
Lockheed Martin Corporation – Space Systems Company
2003.05 - 2008.02
- Led production crews in multiple shifts to meet schedule, cost, and quality commitments for various projects
- In addition to analyzing resource allocation to improve performance, I installed and programmed advanced machinery and inspection equipment to suit specific and challenging manufacturing needs
- Six Sigma Greenbelt Certified.
Supply Chain Management / e-Sourcing
General Electric
2002.05 - 2002.08
- Lean Six Sigma Quality – Greenbelt Project, Customer Pricing Agreements
- Change Management - Initiated company-wide transition to e-AMS (Auction Management System), implementation of new e-Invoicing program to external suppliers.
Education
BS - Interdisciplinary Engineering & Management
Clarkson University
Potsdam, NYStudy Abroad Program
University of Newcastle
New South Wales, AustraliaSkills
- Project Management
- Change Management
- Enterprise Resource Planning (ERP)
- Project tracking
- Strategic Planning
- Professional Services
- Customer Relations
- Stakeholder Communications
- Microsoft Dynamics 365
- SaaS
- Six Sigma Lean Manufacturing
- Implementations
- Procedure Development
- Field Services
Timeline
Business Development Executive
First Onsite Property Restoration
2024.03 - Current
Rebrand Consultant & Business Development
Evergreen Outdoor Services
2023.05 - 2024.02
Director, Head of Global Strategic Development
Office Depot - CompuCom
2020.03 - 2023.01
Engineering & Business Development, National Technical Consultant
Coastal Technical Services
2018.10 - 2020.03
Technical Consultant
Self-Employed
2011.11 - Current
Global Supply Manager – Liquid Crystal Display
Apple, Inc.
2008.02 - 2011.11
Manufacturing Sup. / Production Support Eng., SCI Special Programs Clearance, DoD Clearance
Lockheed Martin Corporation – Space Systems Company
2003.05 - 2008.02
Supply Chain Management / e-Sourcing
General Electric
2002.05 - 2002.08
BS - Interdisciplinary Engineering & Management
Clarkson University
Study Abroad Program
University of Newcastle
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