Lacey Anderson
Lebanon,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Facilities Coordinator
CBRE
06.2014 - 05.2024
- Overseen building and equipment maintenance
- Routed and assigned maintenance service request work orders
- Reacted to maintenance emergencies
- Maintained in-depth knowledge of building safety regulations and security protocols
- Created purchase orders, approved supplier invoices, and monitored maintenance budget spending
- Attended monthly budget meetings with Facilities Manager and customer
- Managed equipment and supply needs, including furniture, telecommunications, kitchen appliances, office equipment and supplies, and climate control, HVAC, electrical and plumbing repair parts.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
Medical Receptionist
PCBH
10.2012 - 02.2013
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
Medical Assistant
Dr. E. Glenn Friedman
09.2008 - 03.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Medical Assistant -
YTI Training Institute
Mechanicsburg, PA06.2007
General -
William Penn Senior High
York, PA06.2001
Skills
- Budget Management
- Communications
- Customer Service
- Purchasing
- Invoicing
- Leadership
- Advanced knowledge of maintenance planning and schedules
- Proficiency in office software
- Work Order Management
- Vendor coordination
- HIPAA Compliance
- Patient Scheduling
- Medical terminology knowledge
- Clinical Documentation
- Data Entry
- Appointment Setting
Timeline
Facilities Coordinator
CBRE
06.2014 - 05.2024
Medical Receptionist
PCBH
10.2012 - 02.2013
Medical Assistant
Dr. E. Glenn Friedman
09.2008 - 03.2012
Medical Assistant -
YTI Training Institute
General -
William Penn Senior High